We are an innovative company in the logistics and transportation sector, developing technological solutions to optimize operations and deliver the best experience for our customers. We seek professionals passionate about innovation, with a strategic mindset and a collaborative spirit. We are looking for a **BPO Assistant** to perform document analysis and validation, ensuring compliance and efficiency in driver onboarding processes on the Emiteaí platform. This professional will be responsible for managing and updating data, communicating with drivers, and supporting the team to ensure data integrity and traceability. **Responsibilities** Document Analysis and Validation: Assess and validate documentation submitted by drivers using the Emiteaí platform for document issuance. Verify the authenticity and validity of all required documents, ensuring compliance with current laws and regulations. Ensure drivers fully complete the accreditation process with the relevant government authorities. Data Management on the Platform: Enter and update collected data on the Emiteaí platform, following established parameters and fields. Maintain accurate and organized records of all relevant information, ensuring data traceability and integrity. Keep all validated documentation properly organized. Communication and Support: Communicate clearly and efficiently with drivers, providing guidance and clarifying questions regarding the documentation process. Collaborate with other team members to optimize workflows and ensure the efficiency of the validation process. **Requirements and Qualifications** Completed high school education. Proficiency in Microsoft Office (basic Excel, Word, and PowerPoint). Strong communication skills. **Preferred Qualifications** Previous experience in administrative routines. Knowledge of logistics or fiscal documentation. Familiarity with document management tools. **Benefits offered:** CAJU meal voucher; Transportation voucher (no payroll deduction); Short Friday (earlier departure on Fridays); Birthday day off; Unimed Vale do Itajaí health plan (no monthly fee and no co-payment); Uniodonto dental plan (no monthly fee and no co-payment); Wellhub (wellness and gym platform); Conexa (telemedicine platform with medical consultations); Partnerships and agreements with various institutions; Fruit Day at the office; **How is the hiring structured?** Hiring is under the CLT regime, with in-office work from Monday to Thursday at our office in Blumenau/SC, and remote work on Fridays. If you are passionate about innovation, possess a dynamic profile, and are eager to actively contribute to the growth of our team, we’re excited to meet you!