160 Management Store in Mato Grosso lowest at $9000.0+

Indeed

Automation Technician - ATM

About NCR Atleos Headquartered in Atlanta, NCR Atleos is a leader in expanding financial access. Our 20,000 dedicated employees optimize branch operations, improve operational efficiency, and maximize self-service availability for financial institutions and retailers worldwide. NCR Atleos was ranked 12th on Newsweek’s prestigious 2025 list of the 100 Most Loved Workplaces® in the World. POSITION SUMMARY: • Will be responsible for installing, maintaining, and repairing equipment within a designated territory/region to ensure continuity of customer operations and high levels of customer satisfaction. This individual will respond to all customer concerns or issues by resolving them or escalating to their manager, territory manager, or Control Tower. KEY RESPONSIBILITIES: • Responsible for resolving customer issues or incidents until situations are resolved to customer satisfaction and/or in compliance with agreed service levels. • Requires knowledge to perform work on low-complexity products and services, specifically financial products/ATMs; • Perform minor repairs and replace components on Level I equipment such as PCs, workstations and peripherals, printers, front-end POS systems. • First-line maintenance on ATMs and kiosks. • Responsible for assisting in site preparation, including cabling installation, equipment setup, and minor testing; may require modular swaps and unit replacements. • Build working relationships with customers and develop informal communication channels with customer accounts at the local level; represent NCR in a manner that positively reflects on the company's image and reputation. • Perform periodic preventive maintenance on assigned products. • Diagnose problems, perform minor repairs, and replace components (at module level); follow appropriate safety procedures when working with ATMs and/or within financial institutions. BASIC QUALIFICATIONS: • Education: High School Technical Diploma • Basic tools: related experience. Proficiency with Microsoft Office suite. • Experience with Windows operating systems required. • Works well with minimal supervision. • Strong problem-solving ability; ability to quickly acquire new skills; ability to work under pressure; • ADDITIONAL IMPORTANT INFORMATION: Responsible for all NCR assets used in delivering customer service (e.g., tools, software, vehicles, documentation, and intellectual property), or as assigned by management; maintain appropriate parts inventory and keep accurate records of parts. Responsible for accurate and timely reporting of service calls and activities, as well as other reports as required. Responsible for tracking and reporting all expenses incurred while providing services, including phone, personal automobile, and/or public transportation. Responsible for capturing detailed customer asset information and other necessary data to complete billing or invoicing activities. May be dispatched daily on a call-by-call basis or may establish own daily schedule based on automated reports. Mandatory: CFT, valid driver's license, and Covid vaccination card (2 doses). • May require extended travel, transportation, and lifting tool kits/parts of varying weights (1-50 lbs.); may require bending/squatting, walking/standing/sitting for prolonged periods; may require working rotating shifts. • Ensure team productivity metrics are met; collaborate with Call Center team via PDA for machine recovery; work in coordination with Security Escort Officer. Job offers are contingent upon passing applicable screening criteria. Equal Employment Opportunity Statement NCR Atleos is an equal opportunity employer. It is the policy of NCR Atleos to hire, train, promote, and compensate associates based on qualifications, skills, and job-related performance, regardless of race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, physical or mental disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement for External Recruitment Agencies NCR Atleos only accepts resumes from agencies on its preferred vendor list. Do not submit resumes to NCR Atleos’ applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos will not be responsible for any fees or charges associated with unsolicited resumes.

2222+22 Sucam, Guarantã do Norte - MT, Brazil

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