Description
Job Summary:
This professional will provide customer service, track deliveries and orders, and resolve issues with a focus on customer satisfaction, while supporting internal departments.
Key Highlights:
1. Customer service and delivery tracking
2. Problem resolution and customer satisfaction
3. Internal logistics support
**Main Responsibilities:**
* Provide customer service;
* Track deliveries and order status with carriers;
* Handle incidents such as delays, damages, losses, and returns;
* Record information and updates in the system;
* Ensure timely responses to customers within established deadlines;
* Resolve issues with a focus on customer satisfaction;
* Support internal departments regarding transportation and logistics requirements.
Employment Type: Full-time CLT
Salary: R$2.500,00 \- R$3.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Partnerships and commercial discounts
* Free parking
* Meal allowance
* Transportation allowance
Work Location: On-site