Technology Analyst

Description

Job Summary: Responsible for technology maintenance, IT technical support for new projects, software updates, and preparation of technical reports. Key Highlights: 1. IT maintenance and technical support for new technologies 2. Software updates for CCTV, Access Control, IoT, RFID, GPON 3. Customer database management and continuous improvement of the department Perform maintenance on deployed technologies, resolving issues that may compromise solution functionality; Act as IT technical support for the implementation of new projects; Carry out software updates for technologies offered by the company, primarily CCTV, Access Control, IoT, RFID, GPON; Prepare technical reports for installation of CCTV equipment, electronic security systems, etc.; Obtain partner certifications; Build relationships with technology suppliers (technical); Manage customer database for contracted services; Provide visibility into information to support managerial decision-making; Record performed activities in Service Orders; Drive continuous improvement within the department. **Position:** Technology Analyst **Employment Type:** CLT (Permanent) **Professional Area:** Information Technology / IT **Number of Openings:** 1 **Benefits:** Salary: R$ 5\.500,00 to R$ 7\.500,00; Swile Card – Meal and Transportation; SulAmerica Dental Insurance; Health Insurance; Pharmacy Benefit Program; SESC Benefit Program; Day Off; Training and Development Programs. **Requirements:** Bachelor's degree in Electrotechnology, Networking, Infrastructure, or related fields; Valid Brazilian Driver's License Category B; Willingness to travel nationwide; Intermediate English proficiency; Proficiency in CCTV, access control, alarm systems, and intrusion detection systems; Knowledge of video surveillance, biometrics, facial recognition, and intelligent video analytics; Familiarity with security standards and regulations, such as data protection laws affecting electronic surveillance and security; **Strong understanding of data networks:** LAN, WAN, VPN, VLAN, and fiber optic technologies; Experience with Unified Communications (UC) and communication protocols (TCP/IP, MQTT, HTTP, etc.); Knowledge of PON and LOT applied to security and connectivity environments; Ability to integrate diverse systems to deliver a unified, cohesive solution; Experience with cloud-based systems and data storage solutions for security and connectivity. **PREFERRED QUALIFICATION:** Familiarity with Genetec and Axis. **Additional Requirements:** **National Driver's License:** Category B Bachelor's degree in Electrotechnology, Networking, Infrastructure, or related fields; Valid Brazilian Driver's License Category B; Willingness to travel nationwide; Intermediate English proficiency; Proficiency in CCTV, access control, alarm systems, and intrusion detection systems; Knowledge of video surveillance, biometrics, facial recognition, and intelligent video analytics; Familiarity with security standards and regulations, such as data protection laws affecting electronic surveillance and security; **Strong understanding of data networks:** LAN, WAN, VPN, VLAN, and fiber optic technologies; Experience with Unified Communications (UC) and communication protocols (TCP/IP, MQTT, HTTP, etc.); Knowledge of PON and LOT applied to security and connectivity environments; Ability to integrate diverse systems to deliver a unified, cohesive solution; Experience with cloud-based systems and data storage solutions for security and connectivity. **PREFERRED QUALIFICATION:** Familiarity with Genetec and Axis. **Additional Requirements:** **National Driver's License:** Category B