**About Alper Seguros** To protect what matters most, you need people you can trust by your side. That’s why we created ALPER, one of the largest insurance brokerage firms in the country. Here, our clients have access to a team of specialists who continuously seek solutions to ensure the best alternatives and protection options for thousands of companies. Through technology, data, in-depth studies, and our specialists’ broad expertise, we guide our clients in making the best decisions. We are the first insurance brokerage firm to launch a startup acceleration program, bringing more technology and innovation to our internal processes and to our clients’ success. We hold the GPTW certification for the fifth consecutive year—reinforcing our commitment to delivering an outstanding experience for our employees as well. **Responsibilities and Duties** Receive daily via email and/or system requests related to medical, dental, and life insurance plan administration, reimbursements, and billing; Perform allocation calculations and cross-checks for all benefits; Analyze and review client-submitted requests, meeting SLA deadlines; Execute all types of transactions via operators’ websites/channels; Monitor successful registration completion; Analyze, monitor, and resolve operator feedback and rejections; Maintain internal systems/tools with up-to-date data for control and tracking purposes; Provide customer service, clarifying inquiries and responding with guidance/solutions when necessary; Maintain communication with the Relationship Management team to align potential discrepancies identified in contracts or requested by clients. **Requirements and Qualifications** Bachelor’s degree completed or in progress; Intermediate Excel proficiency; Prior HR experience (in benefits administration); Experience in insurance brokerages and/or consulting firms; Knowledge of benefits administration (Health, Dental, and Life Insurance plans). **Additional Information** **Our Benefits:** * Medical and Dental Assistance covered by Bradesco Seguros; * SulAmerica Dental Plan at no cost to the employee; * Totalpass: Gym memberships with top-tier fitness centers and exclusive pricing; * Life Insurance; * Meal or Food Allowance; * Transportation Allowance; * Profit-Sharing Program (PLR); - Omni Saúde – Medication Benefit with monthly coverage (opt-in); - Meu Pet Club – Pet care plans with exclusive pricing (opt-in); * Discounts on Personal Insurance policies for you, your parents, children, and spouse; * Holiday on Insurance Professionals’ Day; * Dr. Alper – Our telemedicine service; * Partnerships with language schools, study abroad programs, universities, and diverse training courses. **Apply Now!** At Alper, we do not discriminate based on race, color, religion, gender or gender identity, nationality, disability, sexual orientation, ancestry, or age. We believe it is highly valuable to share diverse ideas and perspectives. With varied backgrounds and viewpoints, our team members truly understand our customers and identify the best solutions. **JOIN ALPER!** Innovation is in our DNA, and we are committed to delivering the best experience for our customers—so naturally, the same applies to our talent. At Alper, you’ll find a dynamic, energetic environment filled with proactive people. We believe that together we can achieve remarkable results; our purpose and values guide our operations and daily activities. If you’re seeking new challenges and want to join a high-performance team offering growth opportunities and extensive learning, this is the place for you. **Learn More About Us:** Alper is one of Brazil’s largest insurance brokerage firms. Here, our clients rely on a team of specialists who continuously seek solutions to guarantee the best alternatives and protection options for thousands of companies. We are a market consolidator, present across multiple Brazilian states. +26 offices +1,200 employees +20,000 corporate clients +1.3 million lives administered