Description
Job Summary:
Grupo Mult is seeking talented individuals to support vehicle post-sales processes, providing customer service and administrative support.
Key Highlights:
1. Support for vehicle post-sales processes
2. Customer service and outreach during the post-sales phase
3. Support for the sales team and other departments of the dealership
**Grupo Mult** is one of the largest vehicle representation groups in the states of Espírito Santo and Minas Gerais. We seek and value talent—individuals with personality, determination, and drive.
**Responsibilities and Duties:**
* Support vehicle post-sales processes, monitoring requests after delivery;
* Provide customer service and outreach during the post-sales phase, offering guidance and directing requests;
* Maneuver vehicles in the dealership’s yard when necessary, adhering to internal safety regulations;
* Inspect vehicle washes to ensure quality standards are met before delivery to customers;
* Verify customer documents and registration information;
* Archive physical and digital departmental processes, contracts, and documents;
* Assist in tracking deadlines, pending items, and post-sales administrative processes;
* Update internal systems, spreadsheets, and operational controls;
* Maintain cleanliness, organization, and proper functioning of the post-sales reception area;
* Support the sales team, service department, and other dealership departments in post-sales routines.
Minimum Education: High School Diploma (Secondary Education)
Driver's License: Class B