Job Summary: We are seeking a Senior ServiceNow Developer passionate about technology and innovation to develop and maintain applications on the ServiceNow platform, with a focus on automation and integration. Key Highlights: 1. Inclusive, collaborative, and continuously evolving environment 2. Take ownership of your career with a structured career path and learning opportunities 3. Commitment to diversity, inclusion, and well-being Barueri Senior ServiceNow Developer **Our Opportunity:** Are you passionate about technology and innovation and want to be part of an inclusive, collaborative, and continuously evolving environment? Then this opportunity is for you! At Capgemini, we value the balance between personal and professional life. Therefore, we offer flexible work models—including hybrid arrangements—tailored to project needs. Our goal is to provide you with the best possible experience, respecting your lifestyle and promoting well-being. We are looking for a **Senior ServiceNow Developer** to join our team. **Job Responsibilities:** Design and build medium-sized applications on the ServiceNow platform, including tables, relationships, Catalog, Workspaces, and process modeling using Process Automation Designer and Playbooks. Develop automations using Flow Designer (flows, subflows, actions), decision policies, and integrations via IntegrationHub Spokes (e.g., Slack, Jira, AD). Implement and maintain REST/SOAP integrations, Transform Maps, data governance and security, as well as MID Server usage when required. Support and operate the instance: health checks, participation in upgrades, resolution of incidents (P1/P2), execution of regression/ATF testing, and hypercare support post go-live. Ensure governance and maintenance of technical and functional documentation (how-to guides, specifications, test evidence), following NowCreate standards. Support functional teams and stakeholders (PO/EM) through clear communication, contributing to workshops, refinements, and sprint reviews. Independently lead end-to-end deliveries: technical design, development, testing, documentation, and support. Incorporate Now Platform AI agents (AI Agent Studio, Orchestrator, Control Tower) where applicable to corporate use cases. Apply continuous improvement/DevOps practices: observability, logging, monitoring, error handling, recurrence prevention, and technical debt management. **Technical Requirements:** Bachelor’s degree in IT (Information Systems, Computer Science/Engineering, or related fields). Proven experience in low-code and pro-code development on AppEngine, covering app creation, workflows, integrations, and maintenance across enterprise instances. Service Portal/Workspaces, UI Builder/Now Experience. Process Automation Designer, Playbooks. Flow Designer: modeling with flows, subflows, actions, and IntegrationHub. Development and maintenance of REST/SOAP integrations. MID Server usage. Transform Map configuration, authentication and security (SSO, ACLs). Participation in upgrades. Health checks and environment governance (DEV/QA/PROD). Standardized technical and functional documentation. Familiarity with Now Platform AI capabilities: AI Agent Studio, Orchestrator, Control Tower. Ability to integrate AI into apps for automation and intelligent triage. **Diversity, Inclusion & Belonging** At Capgemini, you can be your authentic self. We value diversity in all its forms and foster an inclusive environment through committees such as: * Women@Capgemini – Female empowerment and gender equity. * Capgemini Black – Representation and appreciation of Black culture. * LGBTQIA+@Capgemini, Capgemini Accessibility, among others. Our commitment is ongoing: we are recognized by GPTW, Bloomberg Gender Equality Index, EDGE, and Ethisphere as one of the world’s most ethical and inclusive companies. Our job openings are open to all individuals, regardless of race, ethnicity, religion, age, gender identity, sexual orientation, or disability. **Development & Benefits** Here, you are the protagonist of your career! We offer: A structured career path and personalized learning tracks. Corporate University with access to Harvard, Coursera, Udemy, Pluralsight. Official certifications with partners such as SAP, AWS, Microsoft, Salesforce. Language courses with EF Education First (English, Spanish, French, German). **Comprehensive Well-being** * Medical and dental insurance. * Gympass and Equilibrium (physical and mental health). * Private pension plan and life insurance. * Family Care Program: extended maternity and paternity leave, fertility support, personalized health and well-being guidance. * Meal allowance, benefits club, and much more! **Make It Real** At Capgemini, we unleash human potential through technology to build a more inclusive, sustainable, and innovative future. If you share these values, join us to transform the world! Ref. code 400978-pt_BR Posted on 29 Jan 2026 Experience level Experienced professionals Contract type Permanent Location Barueri Business unit ABL AMERICAS Brand Capgemini Professional communities Software Engineering