Systems and Processes Analyst

Description

Job Summary: Professional responsible for handling incidents, gathering requirements, monitoring applications and systems, performing configurations, and participating in projects to optimize processes. Key Highlights: 1. Expertise in application and information systems solutions 2. Focus on continuous improvement and technological productivity 3. Participation in strategic IT projects **Job Description:** ---------------------- Handle incidents and service requests received through official demand channels to deliver solutions related to system applications; Gather business requirements by conducting studies and analyzing scenarios to align processes and/or implement applications or information systems; Monitor the likelihood of potential issues/errors in applications or systems to ensure preventive action and contribute to effective solutions; Perform configuration, maintenance, and updates on applications or systems to guarantee correct usage by end users and enhance cooperative productivity through available technological resources; Support and execute projects and action plans involving the use of applications or systems to contribute to departmental results as well as the operator's mission and future vision. **Mandatory Requirements:** ------------------------------ Relevant work experience Bachelor's degree in Information Technology or related fields Knowledge of Oracle database Knowledge of ITIL Knowledge of BPM and Software Quality Knowledge of Requirements Elicitation **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Salary:** ------------ $4,459.55 **Benefits:** --------------- Meal/Voucher Allowance: R$1487.87 Mobility Assistance Remote Work Assistance Birthday Day Off Health and Dental Plan Life Insurance Study Grant Wellhub **Work Location:** ---------------------- UNIMED CERRADO \- OPERATOR **Working Hours:** ------------------------ From 08:00 to 17:00