Operations and Data Analyst - Call Seter

Description

Job Summary: The professional will be responsible for data analysis, operations, service improvement, monitoring of metrics, and team performance. Key Highlights: 1. Data analysis for continuous improvement 2. Focus on service and process optimization 3. Creation of reports and dashboards * Data analysis * Operations and service improvement; * Monitor service metrics; * Analyze team performance; * Create reports and dashboards; * Identify bottlenecks and opportunities; * Improve team processes; * Organize leads and sales funnels; * Monitor operator/setter productivity; Compensation: R$3\.000,00 \- R$3\.050,00 per month Benefits: * Free parking * Life insurance * Meal allowance * Food voucher * Transportation allowance Work location: On-site