Espec Select One

Description

Job Summary: The Santander is seeking a Business Banking Specialist to serve Select customers, delivering a premium digital experience focused on convenience and human proximity. Key Highlights: 1. 100% digital customer service with a focus on the Select customer experience 2. Consultative sales of financial products 3. Culture of horizontal management and appreciation of diversity Espec Select One Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It’s about aligning the urgency of the present with that of the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a culture of horizontal job structures. At Santander, we uphold a culture of horizontal management, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Business Banking Specialist (B1\), where you will be hired as a Specialist—the primary subject-matter expert in your area. **Key Responsibilities** * Serve Select customers at the beginning of their journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. * Serve and engage customers 100% digitally (chat/video/app); + Update customers in the Select portfolio, presenting segment benefits and differentiators; + Conduct consultative sales of low-complexity credit, investment, and insurance products; + Collect and update data; + Maintain familiarity with digital solutions focused on the Santander ecosystem; + Resolve requests remotely * **Behavioral and Technical Competencies** • Advanced knowledge of customer experience; + Experience in sales and proficiency in using digital tools. **Education/Certifications** • CPA 10 (mandatory); + Applicable experience in remote customer service; + Proficiency in digital service channels, customer journey, and financial products. Our Way of Being: At Santander, we value professionals who: * **Think Customer** – Place the customer at the center of decisions; * **Embrace Change** – Drive transformation and innovation; * **Act Now** – Act with agility and a sense of urgency; * **Move Together** – Collaborate effectively; * **Speak Up** – Communicate openly, ethically, and transparently. If this resonates with you, join Santander! \# BENEFITS * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – A program encouraging healthier habits; * PAPE – Specialized personal support program. So? Ready to be ignited? In our branches (agencies), we count on the market’s top managers—professionals who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama