Description
Join the customer service division of Brazil's largest integrated healthcare network.
Here, you'll find a dynamic environment that values innovation and proactive leadership. As part of this team, you'll have the opportunity to support patient care across hospitals, laboratories, and the Customer Service Center — all under Brazil's largest integrated healthcare network.
We care comprehensively; therefore, we are present at every touchpoint in the lives of millions of patients — and it is precisely this approach that enables us to achieve outstanding results, as we welcome all individuals exactly as they are.
Be the person who transforms the future of healthcare.
Responsibilities and Duties
About this position:
Receive patients and visitors at facilities;
Follow the assigned workstation coverage schedule;
Open patient registration files, verifying health insurance and insurer authorizations, requested preparations, medications used, and result delivery methods;
Support and assist with triage by directing patients appropriately;
Issue receipts and collect payments, when required;
Schedule specific exams at the facility;
Register outpatient patients in the system.
Requirements and Qualifications
If delighting customers and delivering exceptional service resonates with you, Dasa’s customer service division is where you belong.
To transform healthcare, you must have:
Completed high school education;
Basic computer skills;
Customer service experience in healthcare — preferred.
Additional Information
By caring for our people, we become the healthcare that people desire and the world needs. Check out our benefits:
Nutrition support: Meal Voucher / Food Voucher or on-site cafeteria (subject to location);
Healthcare support: Health insurance and life insurance;
Professional development support: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa;
Others: Transportation Voucher and performance-based bonus (PPR).
Dasa-exclusive — The Health Program, structured around five pillars:
Spiritual: yoga;
Physical: TotalPass, primary care clinic, discounts on exams and vaccines;
Intellectual: Dasa University;
Relational: UAU Benefits Club and SESC benefits;
Emotional: telepsychology.
* Benefits may vary depending on the job location and brand.
Minimum Educational Requirement: High School Diploma (Secondary Education)