Monitoring Assistant (After-Sales) | Goiânia - GO

Description

Job Summary: The professional will monitor and oversee production processes, collect and analyze quality data, and prepare reports focused on excellence. Key Highlights: 1. Monitor and oversee production processes to ensure compliance with quality standards. 2. Collect and analyze quality data to drive improvements. 3. Prepare quality reports and recommend corrective actions. Since 2014, we have pursued a path of accelerated growth and today are a market reference in multiproperty. Specialized in high-end resorts, we operate integrally across all process stages: real estate development, multiproperty sales, construction, delivery, hospitality, and customer experience — always focusing on **entrepreneurship centered on excellence** and innovation. We operate across the North, Northeast, Central\-West, and South regions of the country, with over 30 locations including resorts, construction sites, sales offices, telemarketing centers, and our corporate unit — contributing to regional development and delivering a positive impact on people and communities. Our mission is to multiply Happiness by caring for people, creating memorable experiences, and providing a welcoming and collaborative environment for everyone. Here, we believe that overcoming challenges with optimism is essential for growth. Our team consists of passionate professionals who take ownership of their careers and continuously seek personal and professional development. If you are looking for a place where your talent can make a difference and your career can grow alongside the company, your future is at GAV Resorts. Join us in multiplying happiness! **Responsibilities and Duties** * Monitor and oversee production processes to ensure adherence to established quality standards; * Collect and analyze quality data using statistical techniques to identify trends, issues, and improvement opportunities; * Prepare quality reports presenting findings and recommending corrective actions. **Requirements and Qualifications** * Completed or currently pursuing a bachelor’s degree; * Strong written and verbal communication skills; * Critical analytical ability; * Flexibility to work in dynamic environments with frequent changes; * Basic Excel proficiency; * Prior experience in hospitality, tourism, or multiproperty will be considered a plus. **Additional Information** * **Employment Type:** CLT (Consolidation of Labor Laws); * **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM; * **Transportation Allowance:** 2 trips per day with only a 0.5% payroll deduction (Caju card); * **Meal Allowance:** BRL 35.00 per working day (Caju card); * **Dental Plan:** Bradesco Dental; * **Health Insurance:** HapVida; * Breakfast and snacks provided at the office; * Life insurance. * **Work Location:** Av. 136, Setor Sul, Goiânia (on-site); Since 2014, we have pursued a path of accelerated growth and today are a market reference in multiproperty. Specialized in high-end resorts, we operate integrally across all process stages: real estate development, multiproperty sales, construction, delivery, hospitality, and customer experience — always focusing on **entrepreneurship centered on excellence** and innovation. We operate across the North, Northeast, Central\-West, and South regions of the country, with over 30 locations including resorts, construction sites, sales offices, telemarketing centers, and our corporate unit — contributing to regional development and delivering a positive impact on people and communities. Our mission is to multiply Happiness by **caring for people**, creating memorable experiences, and providing a welcoming and collaborative environment for everyone. Here, we believe that **overcoming challenges with optimism** is essential for growth. Our team consists of passionate professionals who take **ownership** of their careers and continuously seek personal and professional development. If you are looking for a place where your talent can make a difference and your career can grow alongside the company, your future is at GAV Resorts. **Join us in multiplying happiness!**