Collections Analyst (Back Office)

Description

Job Summary: A professional responsible for credit management and recovery, minimizing financial losses and organizing the customer portfolio. Key Highlights: 1. Credit management and recovery to minimize financial losses 2. Preparation of managerial reports and portfolio organization 3. Proactive contact for settlements and reduction of litigation Credit management and recovery, minimizing financial losses for the company. * Preparation of managerial reports and maintaining a clean and organized portfolio; * Performing data entry and removal in systems (e.g., Serasa); * Handling administrative contract terminations, gathering and organizing taxes for payments, and filtering customers for AR (registered mail) and official notices; * Requesting inspections and expert reports, issuing and tracking notifications, and recording them in the system; * Occasionally conducting proactive contact for settlements and reduction of litigation. REQUIREMENTS * Currently pursuing or having completed a bachelor's degree; * Proven experience in collecting from delinquent accounts; * Organizational skills and ability to manage tasks and deadlines; * Proficiency in Excel; * Experience with data entry and removal in SPC/SERASA databases; * Familiarity with the UAU system (preferred).