Collection Analyst

Description

Job Summary: Ensure the efficiency and effectiveness of collection processes by recovering funds, controlling delinquency, and strengthening customer relationships. Key Highlights: 1. Strengthen relationships with customers and partners. 2. Monitor collection performance indicators. 3. Suggest process improvements and automation. **Job Mission:** Ensure the efficiency and effectiveness of the real estate agency's collection processes, guaranteeing fund recovery, delinquency control, and strengthened relationships with customers and partners—conducted ethically, strategically, and in alignment with the company's financial policies. **Responsibilities:** * Issue invoices and payment slips; * Conduct proactive collections; * Negotiate payment agreements; * Generate monthly collection reports; * Monitor collection performance indicators; * Address customer and partner inquiries regarding financial matters; * Track due dates and send preventive notifications; * Reconcile payments; * Suggest improvements and automation for collection processes; * Assist in developing internal collection policies.