Job Summary: Customer service at a shopping mall, providing information and support, communicating with tenants, and updating contacts in the system. Key Highlights: 1. Direct and personalized customer service at the information desk. 2. Proactive communication and support for shopping mall tenants. 3. Opportunity to work in a dynamic environment focused on connections. ALLOS is a brand with a strong heritage—nearly 50 years of experience transforming the Brazilian retail market. We are a benchmark for excellence and innovation, delivering the quality and trust embedded in our history. The new brand emerged ready for the future, following the merger between Aliansce Sonae and brMalls in 2023\. Yet, this journey began much earlier. It all started with Aliansce, which inaugurated the first shopping mall in Brazil’s Northeast region—and the second in the country—in 1975\. In 2019, the merger between Aliansce and Sonae Sierra gave rise to Aliansce Sonae, becoming the leader in shopping mall management in Brazil, with 32 properties. In 2006, brMalls was founded, resulting in a portfolio of 30 assets across all five regions of Brazil. Thus, in 2023, ALLOS emerged from the convergence of two national powerhouses in the sector, uniting forces to become the most innovative platform for entertainment, lifestyle, services, and shopping. Our story continues, and we are ready to create moments that transform and impact people’s lives, generating connections and opportunities. **Responsibilities and Duties** * Provide in-person customer service at information desks, addressing inquiries and distributing campaign-related rewards under the benefits program; * Provide general information about mall procedures and store locations; * Conduct direct communication with tenants (e.g., distributing flyers and materials or correspondence, collecting active contact data via phone or in-person visits); * Update tenant and customer contact information in the system. **Requirements and Qualifications** * Completed high school education; * Basic Microsoft Office proficiency. * Prior experience in customer service will be considered a plus. **Additional Information** What We Offer You Meal/Voucher Card; Transportation Allowance/Parking; Health Insurance; Dental Insurance; Life Insurance; Wellhub; Birthday Day Off; Acolhe (psychosocial support service); Saber Online (internal learning platform); Annual Bonus. Work Location: Goiânia Shopping Work Schedule: 12x36 We exist to connect people with what matters—serving and delighting every day, creating transformative moments. In an ever-evolving world, we emerge as a powerful force of transformation—a legacy built on 50 years of experience that reshaped Brazilian retail and cemented a trajectory of excellence and trust, establishing us as a market reference with a portfolio of 51 shopping malls across all five regions of Brazil. Our shopping malls are vibrant destinations, full of opportunities for entrepreneurs and innovative brands. With over 15\.000 stores attracting more than 51 million visits per month, we create welcoming, safe, and inspiring spaces where every visit becomes a journey of discovery and connection. We design physical and digital experiences that transcend consumer expectations and generate positive societal impact—with a long-term vision and sustainable outcomes for tenants and partners. Click here for more information on how ALLOS processes your personal data as a job applicant. **DIVERSITY, EQUITY AND INCLUSION** **ALLOS** is committed to creating and fostering a diverse workplace—one that welcomes individuals of all races, ethnicities, genders, backgrounds, life experiences, and profiles—prioritizing social inclusion, reducing inequalities, and implementing fair employment practices that promote equal opportunity. We expect all employees, regardless of role or hierarchy, to feel welcomed and guided by mutual respect. Our job openings are open to individuals from diverse groups, including women, Black people, LGBTQIAPN\+, persons with disabilities, and other underrepresented groups. **Attention:** ALLOS **does not charge any fees at any stage of its selection processes.** Be cautious of job offers requesting payment for courses, fees, or materials.
João Silva
Indeed · HR
João Silva
Indeed · HR
