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PRODUCT SUPPORT ANALYST

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a technical professional to schedule maintenance services, manage team logistics, and interface with customers and internal departments, with a focus on operational efficiency. Key Highlights: 1. Focus on customer service and operational efficiency. 2. Responsibility and sense of urgency. 3. Work location in São Gonçalo/RJ. ODIN was founded in 2020 with the goal of innovating in the market. We are a young company whose culture centers on **customer service** and the operational efficiency of our equipment. Responsibility and a sense of urgency—traits characteristic of the markets we serve—quickly established us as a reference, forging essential partnerships that support business growth and the sustainability of our relationships. Grow with us! **MAIN RESPONSIBILITIES:** * Schedule maintenance services, including technical team sizing, logistics, and other processes aligned with service demand and customer requirements; * Issue service orders, parts requisitions, and tool inventories; * Perform various data entries in control spreadsheets and generate reports; * Interface with internal departments and maintain customer relationships; * Develop Databooks for critical activities. **REQUIREMENTS:** * Technical education in mechanical engineering or related fields; * Proficiency in Microsoft Office, especially Excel; * Experience in maintenance planning and execution; * Availability and flexibility regarding working hours. **NOTES:** * On-site availability required at the local base in São Gonçalo/RJ, Monday through Friday, from 8:00 AM to 6:00 PM. * Proactive, organized profile with a strong sense of urgency.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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