Logistics Operator

Description

Job Summary: A logistics professional responsible for receiving, inspecting, picking, handling, and managing goods, ensuring quality and customer satisfaction. Key Highlights: 1. Experience in receiving, inspection, picking, and handling of goods 2. Ability to learn and adherence to company procedures 3. Customer satisfaction orientation **What We Expect From You:** * Completed high school education. * Experience in receiving, inspection, picking, and handling of goods. * Experience with the SAP system will be considered a plus. * Prioritization skills are desirable. * Ability to learn, practice, and consistently adhere to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying overall condition, supplier, length, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receipt slip to expedite future order picking or delivery. + Labels products missing or defective barcodes and applies security labels to theft-prone items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow typology—store goods versus warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Replenishment or Storage team to perform storage (release document). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, maintaining smooth vehicle flow in the Goods Receiving yard and proper use of material handling equipment (pallet jacks, cages, etc). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Safely stacks pallets to avoid damage to property and personnel. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives shrinkage-validated goods from Retail, performs qualitative and quantitative inspection, and places shrinkage-labeled goods in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative inspections, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations for goods and maintains rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer's vehicle. + Picks and inspects goods, verifying all items listed on the issued order, making them available for customer pickup at the Goods Pickup Counter or for carrier dispatch (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Provides telephone support to inform customers about delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in optimizing warehouse location management (setup, rotating inventories, etc). + Processes canceled RSS orders daily. + Records shrinkage incidents identified during goods picking. + Maintains good relations and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the primary contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! Wishing you success in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people who deliver exceptional experiences to our customers. We promote diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#BuildingCareers