Description
Job Summary:
Monitor and support AWS environments, ensuring service continuity and rapid incident response during the night shift.
Key Highlights:
1. Monitoring and support of AWS environments
2. Rapid response to incidents and alerts
3. Analytical, organized, and proactive profile
**KXC Tecnologia**, experiencing strong growth in the Cloud market, is seeking a Night Shift NOC Technician for on-call duty (12x36\) to ensure stability and continuity of our cloud environments. ? **About the role**
Monitor and support AWS environments, ensuring service continuity and rapid incident response during the night shift.
? **Main responsibilities**
* Monitoring of AWS environments (CloudWatch, Zabbix, Grafana)
* Incident and alert handling and response
* Execution of routine and scheduled tasks
* Logging and tracking of service tickets
* Interaction with clients (e.g., Bitrix24\)
* Escalation to leadership in critical situations
* Support for continuous process improvement
? **Requirements**
* Knowledge of Cloud (AWS is a plus)
* Experience in monitoring (NOC)
* Analytical, organized, and proactive profile
* Ability to work autonomously during the night shift
* Interest in continuous learning
? **Benefits**
* ? 100% Remote Work
* ? Telemedicine
* ? Discounts on medical consultations, exams, and dental treatments
* ?️ Accident and funeral assistance
* ? Access to educational platforms
* ? Financial planning specialist support
* ?️ ️ TotalPass
* ? Wellhub