Description: We are looking for dynamic, proactive, and technology-passionate professionals to join our team as an IT Assistant. If you are organized, have strong communication skills, and feel comfortable handling daily technical support routines, system maintenance, and user assistance, this is the ideal opportunity for you! Responsibilities and duties * Provide technical support to users, resolving hardware, software, and system issues; * Install, configure, and perform maintenance on equipment and software; * Assist in the development, testing, and adjustment of internal systems; * Handle technical service requests, monitor IT infrastructure, and document activities; * Offer support in using systems and technological tools, ensuring users correctly utilize available resources; * Generate reports, test, and improve systems used by the company; * Know all functionalities of the main systems used (ERPs and business unit-specific systems); Requirements and qualifications * High school diploma completed; * Basic knowledge of hardware and software; * Knowledge in installation and configuration of operating systems and applications; * Networking basics (LAN, Wi-Fi, SQL language) and computer maintenance; * Good communication skills; * Organizational and detail-oriented; * Proactivity. 2511230202461345494