**Job Description** We are looking for a **Field Services Operator** to carry out "Service Orders" (SOs) in the field, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and per leadership direction; * Maintain the company vehicle in compliance with processes defined by the Fleet Management department, ensuring its proper operation; \- Implement workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPE, in accordance with current legislation; * Execute field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Ensure the preservation, maintenance, proper use, and safekeeping of resources provided by the company; also inspect the work area upon completion of services to guarantee organization, cleanliness, and proper disposal of used materials. **What we’re looking for in this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Valid Class B driver’s license and defensive driving certification. **Preferred qualifications:** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical environment—meaning you are the protagonist of your own career!; * Meal benefit (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health insurance plan; * Dental insurance plan; * IVI (Emotional Support Platform); * Childcare allowance; * Dependent care allowance for persons with disabilities (PCD); * Payroll-deductible loan (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.