Description
**Job Description and Responsibilities:**
**Working Hours:** Monday to Saturday, from 9 a.m. to 8 p.m., with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
* Greet and receive customers, visitors, and partners in a courteous and professional manner.
* Provide information about the dealership's products and services.
* Direct customers to the appropriate departments.
* Answer and redirect telephone calls efficiently.
* Provide basic information and record messages when necessary.
* Schedule appointments and visits for customers and dealership representatives.
* Manage and update the appointment calendar.
* Follow internal dealership procedures and regulations to ensure compliance and security.
* Maintain confidentiality of customer and company information.
**Requirements:**
* Completed high school education.
* Prior experience in customer service.
* Previous experience in automotive dealership or automotive retail environments (preferred).
Competencies:
* Strong verbal and written communication skills.
* Ability to handle diverse customers and situations.
* Organizational skills and ability to multitask.
**Benefits:**
Disclosed during the interview