Job Summary: We are seeking a dedicated and experienced Customer Service Assistant to ensure customer satisfaction and success from start to finish. Key Highlights: 1. Online customer service and management of registrations/cancellations 2. Problem resolution and efficient communication with customers 3. CEO's calendar management and customer experience tasks Dear Candidate, We are looking for a dedicated and experienced Customer Service Assistant to join our team. Your mission will be to ensure customer satisfaction and success, from the beginning of the process to its conclusion. **Your main responsibilities will include:** * Providing excellent online customer service, managing registrations, cancellations, and controls, and tracking customer progress. * Resolving issues or situations with customers, communicating with them, and sending notifications. * Managing all tasks associated with the customer experience, from onboarding through contract completion. * Scheduling meetings and managing the CEO's calendar. **Requirements:** * Experience in online customer service. * Ability to manage customers, resolve problems, and communicate efficiently. * Knowledge of calendar management and organization. If you are interested in joining our team and possess the required qualifications, please send us your updated resume. Thank you for your interest, and we look forward to hearing from you. **Minimum Education:** Bachelor's Degree
João Silva
Indeed · HR
João Silva
Indeed · HR
