Commercial Analyst

Description

Job Summary: The Commercial Analyst supports the sales department with analysis, administrative support, customer service, proposal preparation, and generation of management reports, contributing to business results. Key Highlights: 1. Administrative and operational support to the sales team 2. Customer portfolio management and contract negotiation 3. Preparation of performance reports and commercial proposals The **Commercial Analyst** is responsible for analysis and administrative support to the sales department, including customer service, proposal preparation and follow-up, operational support to teams across various units, and generation of management reports for performance tracking. We are seeking a **Commercial Analyst** to execute tasks with quality, efficiency, and alignment to Wrist Boa Praça’s operational standards and corporate culture, directly contributing to the results of the **Sales** team. The **Commercial Analyst** is responsible for analysis and administrative support to the sales department, including customer service, proposal preparation and follow-up, operational support to teams across various units, and generation of management reports for performance tracking. * Support logistical planning, aiming to optimize transportation and supply delivery to vessels. * Prepare commercial proposals as directed by supervisors, gathering documents, typing texts, submitting for approval, collecting signatures, and sending to customers, while following up and clarifying inquiries. * Maintain updated customer records in the CRM system, controlling identification, addresses, contacts, billing, and other relevant information. * Provide administrative support to the sales team, scheduling meetings, preparing project presentation materials, identifying contacts, and managing expense reimbursements (meals, transportation, parking, etc.). * Manage the customer portfolio, directly handling contract renewals, addendum negotiations, presentation of new proposals and technical solutions, under supervision. * Prepare area performance reports (proposals sent, visits conducted, results achieved) for supervisor review and presentations during meetings. * Organize departmental files and documents, generating spreadsheets, summary charts, copies, and providing telephone support. * Support operational teams in customer service by providing necessary information and resources for service execution, including access authorization and clarification of contractual queries.