Call Center Operator

Description

Job Summary: Phone-based customer service to address inquiries and provide quick solutions, conducted via email, chat, WhatsApp, voice calls, and other channels. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Development priority: internal promotions starting from the 3rd month 3. No prior experience required; positions available for first-time job seekers **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC** At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Phone-based customer service to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, SAC (Customer Service Department), sales, teleoperator, interaction expert, operator, etc., will be considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com