Apprentice

Description

Job Summary: We are seeking a professional to support telephone customer service, order entry, and document maintenance, contributing to our mission of "Being the energy for everyone." Key Highlights: 1. Support for handling inquiries, orders, and requests from distributor customers. 2. Collaboration with the sales team in entering orders into the system. 3. Maintenance of distributor documentation and support for CRM incidents. Consigaz Group is a Brazilian company with over 50 years in the market and 2,000 employees across 8 states. We are a diverse, inclusive organization focused on innovation and environmental sustainability. We respect and care deeply about our employees. We provide an essential service to society: LPG gas distribution. Our unwavering purpose is "To be the energy for everyone." Our work culture emphasizes constant presence—always ready when our customers need us! We are looking for professionals who can join our team and contribute to this purpose. If you identify with our values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality & Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. **Position Details:** Support active and passive telephone customer service for the distributor client portfolio, including recording orders and other types of requests. Support the sales team in entering orders into the system. Request documents from distributors and maintain the documentation folder for all distributors in the database. Support handling incidents logged in the department's CRM system. Notify the Logistics, Administrative, and Base Management teams about the daily sales schedule. **Requirements:** Completed or currently pursuing high school education; Proficiency in Microsoft Office Suite. **Additional Information:** * Workload: 6 hours + 15-minute break. ### **Employment Type:** Apprentice ### **Required Knowledge and Skills:** Critical Thinking, Communication, Focus, Organization, Interpersonal Relationships ### **Benefits:** Gas Voucher, Transportation Voucher, On-site Cafeteria, Wellhub (formerly Gympass) ### **Department:** Distribution