Store Operator - PCD

Description

Job Summary: This role involves customer service, product merchandising, and promoting financial products in a dynamic fashion retail environment that values teamwork and growth. Key Highlights: 1. Cheerful, welcoming environment with growth opportunities 2. Values diversity, respect, and teamwork 3. Focus on customer service and visual merchandising **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail sector**, with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of professional development and growth opportunities**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. Here, we believe affordable fashion and excellent customer service go hand in hand! If you are communicative, enjoy serving and delighting customers, and have an attentive eye to keep everything organized and aligned with our brand identity, this opportunity is for you! If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are fully processed (hangers, alarms, labels, and pricing) and making adjustments when necessary—such as re-tagging, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and supervisor guidance to ensure attractive and strategic product exposure. **Financial Product Acquisition and Promotion:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while focusing on customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in selecting products; and provide clear information about merchandise and available services. **Focus on Satisfaction:** Act with empathy and proactivity, always seeking to resolve inquiries and support supervisors in addressing situations—ensuring an outstanding shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must-have qualifications:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (per internal policy) Birthday Day Off Caedu Product Discount Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Path Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and affordability.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment brimming with opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**