#### **About the NOC Analyst Intermediate Position** **Come be part of a living ecosystem where the future of business is created and experienced every day. Be part of this transformation!** At LUZA Group, passion, perseverance, and the drive to surpass limits define our path to success. Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and significant business volume. Present in strategic markets such as Portugal, Spain, Morocco, Brazil, Mexico, the United States, and China, we offer innovative solutions in engineering, IT, design, consulting, Industry 4.0, training, and recruitment. Everything we do is driven by the talent of our people. **This is a time of growth and opportunity. The future belongs to visionary minds. Join us!** ### **Position: NOC Analyst Intermediate** **Model:** On-site **Focus:** Servers and Networks ### **Required Technical Skills** * **Administration of Windows and Linux servers** * **Monitoring of networks and services** (Zabbix, Grafana, PRTG, Nagios, SolarWinds or similar) * **Network protocols:** TCP/IP, DNS, DHCP, VLAN, SNMP, VPN, Firewall * **Configuration and troubleshooting** of routers, switches, and access points (Cisco, Mikrotik, Fortinet, HP, Dell, etc.) * **Incident and ticket management** (ITIL, ServiceNow, GLPI, OTRS or similar) * **Analysis of logs and network performance** * **Knowledge of virtualization** (VMware, Hyper-V) * **Basic Cloud (Azure or AWS)** for monitoring and support of hybrid environments * **Information security fundamentals** and best practices in corporate networks * **Scripting knowledge (PowerShell, Bash, or Python)** for task automation