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Customer Service Executive (Mobile Unit Driver)
Job Summary: The Mobile Unit Itinerant Attendant provides customer service in various locations, ensuring customer satisfaction and strengthening Enel’s image through services delivered from an equipped vehicle. Key Highlights: 1. Dynamic presence in multiple locations 2. In-person customer service and problem resolution 3. Promotion of customer satisfaction **Job Summary:** The Mobile Unit Itinerant Attendant is responsible for providing customer service across diverse locations using a specially equipped vehicle to deliver Enel services. This professional serves as a liaison between the company and customers, ensuring that requests are handled efficiently and courteously, promoting consumer satisfaction and reinforcing Enel’s image. * Drive the mobile unit safely and responsibly, complying with traffic regulations and company guidelines. * Maintain the mobile unit organized, clean, and in accordance with Enel standards. * Ensure availability and functionality of equipment and materials used during customer service. * Provide in-person customer service. * Receive and attend to customers politely and amicably. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer issues and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Register and update customer data in the system. * Keep the service area clean and organized. * Collaborate with other attendants to ensure high-quality service. **Requirements and Qualifications:** * Availability for travel and for working flexible hours across different locations; * **Driver’s License Category B** (mandatory); * **Driving experience**; * Completed high school education; * Must be over 18 years of age; * Microsoft Office suite proficiency; * Basic computer skills; * Portuguese language proficiency; * Good typing skills. Employment Type: Full-time Compensation: R$1\.648,35 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance * Food voucher * Transportation allowance Selection Question(s): * Do you hold a valid Category B driver’s license and have driving experience? * Are you interested in working as an Itinerant Attendant, which requires driving a van? Work Location: On-site
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
R$1,648/month
Indeed
Forklift Operator
Job Summary: Professional responsible for operating a forklift with skill and safety, ensuring equipment maintenance and proper product storage. Key Responsibilities: 1. Operate forklift with skill and caution 2. Ensure equipment maintenance and correct use of accessories 3. Store products according to the client’s defined standard Stone supplier seeking a Forklift Operator in Crato. **Responsibilities:** Maintain daily personal appearance in accordance with company and client requirements. Operate equipment with skill and caution in compliance with manufacturer guidelines. Ensure equipment maintenance and correct use of accessories. Load and unload company-owned and third-party vehicles with caution, skill, and safety. Store products in inventory according to the client’s defined storage standard. Perform related tasks as directed by supervisors. Strictly comply with all company and client procedures, standards, and specifications. Properly wear uniforms and personal protective equipment provided by the company. Commit to operational targets jointly established with the client, DPO, and Excellence Program. Demonstrate personal and professional conduct appropriate to the role. Previous experience as a Forklift Driver, Machine Operator, Cargo Operator, or Material Handler may indicate suitability for some activities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2,001.00 to 2,500.00 * Meal Allowance * Fuel Assistance * Life Insurance Professional development courses (offered by SENAT). Psychology, Physical Therapy, Nutrition, and Dentistry (offered by SEST SENAT). **Additional Information:** * #UrgentVacancy * Contract: Permanent – On-site * Schedule: Full-time * Shift: 2:00 PM to 10:00 PM.
Rua Ratisbona, 322 - Centro, Crato - CE, 63100-140, Brazil
R$2,001-2,500/month
Indeed
Telemarketing Agent - Chat - Juazeiro do Norte
Job Summary: Phone-based customer service to answer questions and provide quick solutions to customers, working via email, chat, WhatsApp, and voice. Key Highlights: 1. Opportunities for growth and an environment that values well-being 2. Development prioritized through an internal opportunities program 3. A company that embraces diversity, with no experience required Join AeC! We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. Career Path at AeC At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Phone-based customer service to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Position also open to first-time job seekers. No prior experience required; however, experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service representative, salesperson, SAC (Customer Service Center), sales agent, teleoperator, interaction expert, operator, etc., is considered an advantage. Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Maintenance Supervisor
Job Summary: This role is for a Maintenance Supervisor who will lead a team, ensure equipment efficiency, and contribute to continuous improvement in a dynamic environment that values development and results. Key Highlights: 1. Lead and develop the maintenance team in a safe and collaborative environment. 2. Actively contribute to the continuous improvement of processes and efficiency. 3. Work with performance indicators and support operations. Are you a professional seeking growth, who enjoys challenges and believes maintenance can always evolve? Then this opportunity is for you! We are one of the world’s largest footwear manufacturers and currently have an opening for a **Maintenance Supervisor** at our **Crato unit**. We are looking for someone who wants to lead people, ensure equipment efficiency, and actively contribute to the continuous improvement of processes. Here, you will have the chance to work with performance indicators, support operations, and be part of an engaged team in an environment that values development and results. Interested? **Then join our team and build your career with us!** **Responsibilities and Duties** * Collaborate with other departments to identify improvement opportunities that increase productivity, quality, and efficiency of processes and equipment. * Plan and ensure execution of preventive and corrective maintenance, keeping resources always available for operations. * Respond promptly and efficiently to maintenance requests — ranging from adjustments and improvements to installations, layout changes, and technical support (electrical, mechanical, electronic, hydraulic, and pneumatic). * Support and lead development and installation projects for machines, equipment, and structures, overseeing layout changes as required by operational needs. * Lead, guide, and develop the maintenance team, fostering a safe, collaborative environment aligned with company values. * Monitor departmental results, ensuring quality, achievement of targets, and continuous improvement of key indicators. * Continuously seek new ideas, technologies, and solutions to make processes more efficient and sustainable. **Requirements and Qualifications** * **Completed Bachelor’s degree** in Business Administration, Engineering (Mechanical, Electrical, Production, Mechatronics, or related fields). * **Completed or ongoing postgraduate studies** in one or more of the following areas will be considered a significant advantage: * Human Resource Management * Production Management * Maintenance Management * Maintenance Engineering * Production Engineering * Industrial Management **Additional Information** * Work modality is **on-site at the Crato-CE unit**. Our story has been built over 50 years, driven by simplicity and the collaboration of hands that, with every step, imprint their love for everything they do! We believe in the power of people to change the world. Values such as integrity, innovation, and sustainability have transformed us into something more than just a footwear company. We are committed to the future, seeking solutions to make our processes more efficient, reduce waste, and care for the well-being of our employees and communities. We work with equity and respect for diversity to create a collaborative and safe workplace where our people can reach their full potential through learning and leadership. Do you identify with this purpose? Come build the future with us! **And if you’re looking for internship positions?** Visit Grendene | Estagiar Program #JoinGrendene
Rua Ratisbona, 322 - Centro, Crato - CE, 63100-140, Brazil
Indeed
Junior Authorized Agent Business Manager
Job Summary: Manage and develop partners, ensuring sales performance, operational excellence, and strategic alignment with Claro’s objectives. Key Highlights: 1. Management and development of commercial partners 2. Monitoring of results and proposing improvement actions 3. Acting as the liaison between partners and internal company departments **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Manage and develop partners, ensuring sales performance, operational excellence, and alignment with Claro’s objectives; * Closely monitor authorized agents, ensuring achievement of Claro’s commercial goals and strategies; * Monitor sales results and propose actions to improve performance; * Ensure proper implementation of campaigns, commercial policies, and service standards; * Conduct regular store visits (routes) to monitor operations, provide support, and identify opportunities; * Negotiate with partners aiming for sustainable channel growth; * Serve as a knowledge reference for Claro’s products, services, and processes; * Act as the liaison between partners and internal company departments, promoting alignment and resolving requests; **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in Juazeiro do Norte; * Bachelor’s degree in Business Administration, Marketing, Management, or related fields; * Proficiency in Microsoft Office suite, especially Excel and PowerPoint; * Prior experience in commercial management, sales supervision, or channel relationship roles; * Availability for route-based travel, primarily to northern Mato Grosso; * Personal vehicle and Brazilian driver’s license (Category B). **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience on your journey with us, we offer an attractive benefits package. Take a look: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a great team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connecting for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million ported lines in 2022. And there’s more: **We innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** solutions (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services with social investments in **education and citizenship projects.** **So, is it a match? #JoinClaro and help us build the new together!**
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Telemarketing Sales Representative - Juazeiro do Norte
Job Summary: Phone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through issues, with an emphasis on relationship building. Key Highlights: 1. Opportunities for growth and a work environment that values well-being. 2. Internal opportunities program with promotions starting from the 3rd month. 3. Accepts candidates with no prior experience and first-time job seekers. Join AeC! We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. Career Development at AeC At AeC, your professional development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Phone support to address customer inquiries and provide quick solutions, guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. Requirements Must be at least 18 years old High school diploma (or equivalent) Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Position also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales agent, teleoperator, interaction specialist, operator, etc., is considered an advantage. Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, People, and Opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Supervisor de campo - Enel
Resumen de la oferta: Supervisar servicios de atención de emergencia, mantenimiento y comerciales en redes de MT/BT, garantizando el suministro de energía y la seguridad del equipo. Principales aspectos destacados: 1. Liderar equipos en el mantenimiento y garantía del suministro de energía eléctrica. 2. Trabajar en campo, brindando soporte técnico especializado. 3. Garantizar la seguridad y la capacitación de los equipos. **¿CUÁL ES SU ENERGÍA?** Estamos en la era Open Power y buscamos personas dispuestas a cambiar el mundo, listas para desafiarse a sí mismas. Somos una empresa multinacional y la mayor empresa privada del sector eléctrico brasileño. Operamos en toda la cadena energética, con actividades en generación, distribución, transmisión y comercialización, además de soluciones energéticas. **PUESTO:** Supervisor de campo **EN ESTE PUESTO, SE ESPERA QUE USTED PUEDA:** * Supervisar los servicios de atención de emergencia, mantenimiento programado y servicios comerciales en redes de MT/BT, manteniendo el suministro de energía eléctrica en los niveles previamente establecidos. * Desarrollar y actualizar la programación de trabajo de los equipos, trabajando activamente para garantizar su cumplimiento. * Mitigar el absentismo buscando opciones de reposición y ajustes de equipos. * Realizar diálogos diarios de seguridad de forma masiva con el equipo. * Trabajar en campo bajo demanda para brindar soporte técnico especializado. * Realizar auditorías periódicas para identificar y tratar desviaciones relacionadas con seguridad, comportamiento y calidad (PDCA). * Garantizar que los equipos cuenten con todos los materiales, herramientas, equipos, EPI y EPC necesarios para realizar las actividades. * Garantizar que todos los equipos estén capacitados para entregar resultados de calidad, evitando desperdicios y cumpliendo con los estándares. * Actuar como respaldo del jefe de equipo. * Seguimiento y control de horas extras. **REQUISITOS:** * Título universitario en Ingeniería Eléctrica O curso técnico en Electrotécnica. * Curso básico NR-10 (40 horas). * Curso complementario (SEP) de la NR-10 (40 horas). * Licencia de conducir categoría B. * Registro vigente en el CREA para ingenieros y en el CFT para técnicos. **Ubicación:** Crato - CE ¡Únase a nosotros en la empresa líder del sector, donde tendrá la oportunidad de participar en la construcción de una energía cada vez más sostenible, aportando su talento para cambiar el mundo junto con nosotros! Tipo de puesto: Fijo bajo contrato CLT
Rua Ratisbona, 322 - Centro, Crato - CE, 63100-140, Brazil
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