




**Job Description** We are looking for a **Field Service Operator** to execute service orders (SO) in the field, including installation, repair, address change, and other services, according to the company's defined operational procedures. If you are a detail-oriented professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Operate company vehicles when required; * Perform other related duties as needed by the area and directed by leadership; * Keep the vehicle compliant with processes defined by the Fleet department, ensuring its proper functioning; \- Carry out workplace safety procedures, such as APR - Preliminary Risk Analysis and PPE usage, according to current legislation; * Execute field service SOs, including installation, repair, address change, and other services, according to the company's defined operational procedures; * Identify opportunities for additional or new sales; * Be responsible for the care, maintenance, proper use, and safekeeping of company-provided resources, as well as inspect the environment after service completion, ensuring organization, cleanliness, and proper disposal of used materials. **What we are looking for in this opportunity:** * High school diploma; * Basic computer skills; * Knowledge of Networks and Computer Maintenance; * Geographic knowledge of the city; * Class "B" Driver's License and Defensive Driving certification. **Will be considered a plus:** * 6 months of experience in telecommunications; * Availability for travel. * Technologies and transmission access methods – Twisted pair cables and fiber optics; * Configuration of routers and signal repeaters; * Structured cabling; * Customer service techniques. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria and Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * Disability Dependent Allowance; * Payroll Deduction Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.


