Description
Job Summary:
A sales and customer service professional responsible for selling products and services, retaining customers, and ensuring store organization and operations.
Key Highlights:
1. Opportunity to work in sales and customer service
2. Customer retention and activation responsibilities
3. Active participation in store organization and operations
Description:
* Completed high school education;
* Skills in sales and customer service techniques;
* Basic mathematics;
* Sales methodology and negotiation skills. Preferred qualifications include:
* Currently pursuing a bachelor's degree in Administration, Commercial Management, or related fields;
* Proficiency with Google tools (Sheets, Docs);
* Alignment with Brisanet Group’s organizational identity;
* Preparing reports, forms, or spreadsheets as requested;
* Updating area performance indicators when required;
* Actively participating in organizational meetings and commitments upon request;
* Using personal and collective safety equipment when necessary;
* Performing other duties related to the position, as needed by the department and leadership direction;
* Selling Brisanet Group products and services according to customer and company needs;
* Training new employees and covering colleagues’ vacations across other stores as needed;
* Monetizing and retaining an existing customer base, including during cancellation processes;
* Performing mobile telephony activation and support;
* Opening and tracking repair tickets when necessary;
* Providing customer service and support to ensure customer satisfaction;
* Scheduling installations and configuring services;
* Processing plan transfers, registration updates, information updates, and due date changes;
* Maintaining store organization and ensuring proper functioning of equipment and work materials;
* Opening and closing the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment inspection, proper door and window closure, and accurate system logging—to guarantee environmental integrity and operational continuity.
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