Call Center Operator

Description

Job Summary: Telephone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through issues, with a focus on relationship building and satisfaction. Key Highlights: 1. Career growth and development opportunities 2. Work environment that values employee happiness and well-being 3. No prior experience required **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us—whether you have experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Opportunities also available for first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., will be considered an advantage. **Here you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Job Type: Part-time, CLT permanent employment Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com