Operational Inspection Agent

Description

Job Summary: Operational Inspection Agent responsible for conducting operational inspections focused on analyzing inefficiencies to improve operational efficiency. Key Highlights: 1. Analyze inefficiencies and support the identification of operational root causes 2. Contribute to improving operational efficiency and reducing losses 3. An environment that values personal and professional development We are looking for an **Operational Inspection Agent** to conduct operational inspections focused on analyzing inefficiencies, with targeted involvement in a specific stage of the operational process. This role supports the identification of root causes, documentation, and validation of information, contributing to improved operational efficiency and loss reduction. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position as needed by the department and leadership direction; * Analyze operational inefficiencies according to established criteria and guidelines; * Verify information, records, and evidence associated with inefficiencies; * Support the identification of operational root causes and improvement opportunities; * Record and report analysis results to the responsible leadership; * Support standardization of information and processes related to the inefficiency workflow; * Comply with procedures, safety regulations, and operational guidelines. **Requirements and Qualifications** * Completed high school education; * Basic experience in operations or administrative/operational routines; * Analytical and information organization skills; * Basic knowledge of the company’s operational processes; * Basic computer skills. **Additional Requirements:** * Driver’s License – Category A. **Preferred Qualifications:** * Knowledge of FTTH networks. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deducted Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.