Call Center Operator

Description

Job Summary: Join AeC, a market leader in customer relationship management, providing telephone and multichannel support to address customer inquiries and deliver solutions. Key Highlights: 1. Growth opportunities and a wellness-oriented environment 2. Career development plan with promotions starting from the third month 3. No prior experience required; positions also available for first-time job seekers **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As a leader in customer relationship management with over 30 years of experience—and certified since 2020 as one of the best companies to work for—you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: Your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company—and we want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver prompt solutions, guiding customers step-by-step to resolve issues. Work via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, SAC (Customer Service Department), sales professional, teleoperator, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site