Call Center Operator

Description

Job Summary: Join AeC, a company that values employee well-being and professional development, providing telephone and multichannel customer support. Key Highlights: 1. Growth opportunities and a workplace that values happiness 2. Career development plan with internal promotions starting from the third month 3. No prior experience required **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you will find growth opportunities and a workplace that values employee happiness and well-being. **Career Development at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are an inclusive company embracing diversity and want you to grow with us — whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver quick solutions, guiding customers step-by-step to resolve issues. Work via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. No experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., would be advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Job Type: Part-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Follow the format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site