Goianira Customer Service Call Center Job Listings

Neonatal ICU Nursing Coordinator – Goiânia

Description: Required: * Completed undergraduate degree in Nursing; * Active and unrestricted registration with the Regional Nursing Council (COREN); * Specialization in Neonatal ICU; * Minimum of 2 years’ experience in a leadership role in Neonatal ICU. Main Responsibilities: * Coordinate, implement, and evaluate nursing activities in the emergency unit, providing patient care while remaining vigilant for complications and making immediate decisions regarding patient treatment to ensure high-quality, safe healthcare delivery; * Manage staff work schedules; * Train and develop the nursing team; * Monitor adherence to safety protocols; * Evaluate staff performance; * Manage nursing resources; * Communicate with other departments within the institution; * Handle administrative tasks; * Focus on continuous improvement of healthcare services. 2512210202551875973

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Customer Success Analyst64880104644610121

Indeed

Customer Success Analyst

**Description and Responsibilities:** **Schedule:** Business hours **Level:** Professional **Employment Type:** Tenured \- CLT labor code * Provide customer service, both in-person and remotely, offering support and clarifying inquiries; * Prepare reports to support departmental activities; * Request, verify, and manage documents required for customer interactions; * Support Data, Commercial, and Backoffice teams, contributing to process integration; * Update and send payment slips (carnês) and bank bills (boletos) to customers; * Update customer registration data in the system, ensuring information accuracy; * Support commercial negotiations, in accordance with company guidelines. **Requirements:** * Bachelor’s degree completed or in progress in Administration, Marketing, Commercial Management, Communications, Information Systems, or related fields; * Basic proficiency in Microsoft Office suite; * Experience in customer service, post-sales, or customer relationship management; * Excellent verbal and written communication skills; * Analytical mindset and results-oriented, with focus on customer satisfaction and retention; * Organizational and time-management skills to handle multiple concurrent tasks; * Proficiency in using systems and digital tools. **Preferred Qualifications:** * Prior experience in Customer Success (CS); * Knowledge of CRM and customer service tools; * Experience with customer success metrics (NPS, churn, retention, engagement). **Benefits:** Medical insurance, Dental insurance, Gym allowance, On-site meals, Life insurance, Food allowance, Meal voucher, Transportation allowance

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

Backoffice Assistant

**Job Description** Our purpose is to take care of our employees so they can take care of our customers. We are GPTW at our core—we work with integrity and transparency, and we truly value people. If you are a proactive individual seeking continuous development, join Alianzo! **What are the responsibilities for this role?** * Support operational and analytical activities related to the management of Credit Rights Investment Funds (FIDC). * Analyze and validate information regarding receivables, contracts, and assignment documents, ensuring compliance with eligibility criteria and classification requirements. * Receive, process, analyze, and submit title assignments for payment, monitoring deadlines, rates, interest, and other operational parameters. * Formalize, register, and monitor asset-related documents and their underlying assets with registration entities, performing corrections when necessary. * Continuously monitor risk and adherence to investment policies, in accordance with CVM Resolution 175. * Perform financial reconciliations, account controls, and cash flow management, ensuring accuracy of accounting and operational information. * Assist in operations involving the movement of fund assets and liabilities. * Evaluate performance indicators (e.g., delinquency rate, repurchase rate, average term), identifying alerts and opportunities for adjustment. * Support the preparation of management reports and exploratory studies to enhance processes and risk monitoring strategies. * Assist in validating fund regulations and other fund-related documents, ensuring compliance with current regulations. **What we will evaluate** * Completed or ongoing undergraduate degree in Economics, Accounting, Law, Business Administration, or related fields. * ANBIMA CFG, CGA, and CGE certifications are a plus. Minimum Education Level: Undergraduate Degree * Career Development Plan * Flexible Benefits Card * WellHub * Transportation Allowance * Profit Sharing Program (PLR) * Marriage Allowance * Life Insurance * Dental Plan * Health Plan * Day Off

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Product Marketing Coordinator64879933332226123

Indeed

Product Marketing Coordinator

Description: * Bachelor's degree in Marketing, Production Engineering, Business Administration, or related fields. * Prior experience in product marketing, preferably in beauty, aesthetics, or dermocosmetics. * Practical knowledge of the influencer market and creator economy. * Experience with product launches, portfolio development, and 360° strategies. * Analytical ability, market insight, and storytelling skills. * Ability to collaborate effectively across multiple departments and experience managing people. * Must reside in Goiânia or its metropolitan region. * Availability for on-site work. Desirable * Postgraduate degree/MBA in Branding, Strategic Marketing, or Product Management. * Experience with digital brands, e-commerce, and performance marketing. * Basic regulatory knowledge regarding claims and classification of dermocosmetic products. * Manage the full lifecycle of dermocosmetic product development (ideation, R&D, testing, positioning, launch). * Conduct market analyses, benchmarking, and opportunity assessments for portfolio expansion. * Create and review product claims, attributes, differentiators, and storytelling. * Collaborate closely with R&D, regulatory, and supply teams. Launches and Go-to-Market Strategy * Develop strategic launch plans focused on brand growth and commercial performance. * Coordinate the annual calendar of product launches and campaigns. * Create guidelines and support materials (sales arguments, training materials, presentations, technical datasheets). Creator Ecosystem Engagement * Develop launch and sustainability strategies with influencers, creators, and brand ambassadors. * Identify ideal profiles for each product, considering positioning and target audience. * Monitor performance, metrics, ROI, and opportunities for co-creation of products. Analysis and Performance * Track product KPIs (sell-in, sell-out, margin, repeat purchase rate, stockouts). * Conduct pricing studies, elasticity analyses, and assessments of commercial opportunities. * Monitor market trends and consumer behavior. Management and Leadership * Lead a team of product assistants/analysts. 2512200202551929105

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Central Relationship Assistant64879933203330124

Indeed

Central Relationship Assistant

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 10:45 a.m. to 5:00 p.m. (6 hours). **Level:** Operational **Employment Regime:** Tenured \- CLT labor code * Provide inbound and outbound service to cooperative members, ensuring a welcoming and efficient experience. * Offer clear guidance and comprehensive support regarding the cooperative’s products and services, such as accounts, cards, investments, insurance, consortia, among others. * Record member requests, questions, and suggestions, forwarding them to the responsible departments when necessary. * Support internal campaigns and commercial initiatives, contributing to the achievement of the cooperative’s goals. * Stay updated on processes, policies, and product and service updates. **Requirements:** Mandatory Requirements: * Undergraduate studies in progress: fields include Administration, Commercial Management, and/or related areas. * (Certifications): CPA\-10 * Technical Knowledge: Strong verbal and written communication skills. * Proactivity and empathy in customer service. * Basic knowledge of financial products will be considered an advantage. * Prior experience in customer service or cooperatives is desirable. **Benefits:** Medical assistance, Dental assistance, Fuel allowance, Private pension plan, Life insurance, Meal voucher, Food voucher

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

PHP Programmer - Santri Web64860671268226125

Indeed

PHP Programmer - Santri Web

**Join \#sersantri!** At **Santri Soluções**, we transform businesses and empower people every day. We believe innovation, technology, and development go hand in hand—which is why we seek professionals eager to grow with us. **Key Responsibilities:** * Maintenance and enhancement of existing websites built with Vue.js. * Development of new projects and features using Vue.js. * Collaboration and integration with design and back-end teams. * Code optimization for performance and SEO. * Continuous updating with the Vue.js ecosystem. **Desired Qualifications:** * HTML5, CSS3, and JavaScript. * Vue.js (v3\). * Nuxt.js v3: SSR, SSG, dynamic routes, middlewares, and state management (Vuex/Pinia). * Version control (Git). * Responsive design and Mobile First (Bootstrap). * Integration with REST APIs. * Creativity and proactivity. * Willingness to learn. * Teamwork skills. **Benefits:** * Health insurance; * Dental insurance; * Pharmacy discount program; * Education institution discount program; * SESC discount program; * Life insurance; * Meal allowance; * Transportation allowance; * Life insurance. * **Location: Brazil** * **Work Mode: Remote** * **Working Hours: Business hours** **Salary: To be negotiated**

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

General Services Assistant64860421901826126

Indeed

General Services Assistant

**Description:** Grupo Impacto Serviços Terceirizados e Facilities LTDA is a company headquartered in Goiânia, in the state of Goiás, offering outsourcing services for security, reception, janitorial services, cleaning, and maintenance. The company was founded by Waniel and Karita Cruvinel in 2015 and has since stood out in the market for its professional ethics and human-centered management. The General Services Assistant position is an opportunity for a person with skills, commitment, and willingness to learn and improve. The company seeks a candidate with incomplete elementary education and relevant courses for the sector. The desired seniority for this role is 1 to 3 years, depending on the candidate’s experience. Additionally, it is important that the candidate possesses skills in people and team management. The job location is in Goiânia, GO, and the employment type is CLT—i.e., a long-term contract with on-site work. The company offers a dynamic and challenging work environment, aiming to continuously improve the quality of services provided. If you are a professional committed to professional ethics and human-centered management, and possess operational skills, then this may be the perfect opportunity for you! **Desired Requirements:** To become a General Services Assistant at a company, several mandatory requirements must be met. Below are some of the main requirements: **1. Integrity:** The candidate must be at least 18 years old to be eligible for employment at the company. **2. Elementary Education:** The General Services Assistant must have completed elementary education, i.e., have finished the 4th grade of elementary school. **3. Basic Knowledge:** The candidate must possess basic knowledge of cleaning. **4. Work Experience:** Although not mandatory, prior work experience at a company or similar organization may be an advantage for the candidate. **5. Personal Characteristics:** The General Services Assistant must possess strong personal characteristics, such as discretion, reliability, organization, and the ability to work effectively in a team. **6. Skills:** The candidate must possess skills including communication, customer service, organization, and time management. **7. Interview:** The candidate must undergo an interview with the company’s selection team to assess their skills and personal characteristics. 2512190202551927836

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

APRENDIZ

Date Posted: 2025\-11\-27 Country: Brazil Location: LOC6028: Rua 86 nº 143 \- QD F22 LOTE 15, GOIÁS, GOIÂNIA\- GO 74083\-385 Brasil APRENDIZ If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

Budget Assistant

Far more than just numbers, FGR’s story is marked by achievements made by people. That’s why we need to grow every day—and, in doing so, bring even more people onto our team. **WE INVITE YOU TO JOIN FGR**, a company specialized in residential horizontal condominiums, established in the real estate market by guaranteeing and delivering the highest quality of life in its Gardens. **REQUIREMENTS:** * Completed or ongoing undergraduate degree in Civil Engineering, from the 4th semester onward; * Knowledge of UAU and construction budgeting is desirable; * Proficiency in Excel; * Knowledge of AutoCAD and Revit. **MAIN RESPONSIBILITIES:** * Support other budget analysts within the department; * Assist in preparing new budgets; * Analyze construction contract addenda; * Conduct cost studies to assess feasibility of new business opportunities; * Read, interpret, and perform quantitative takeoffs from project drawings; * Register new cost compositions and inputs; * Maintain the database for budget feedback and updates. **ADDITIONAL INFORMATION:** Location: **FGR Incorporações Headquarters | Avenida Primeira Avenida s/n – Cidade Empresarial Condominium, Aparecida de Goiânia – GO (on-site)** Working Hours: **Monday to Friday, 8:00 AM to 6:00 PM** **BENEFITS:** * Meal/food allowance; * Transportation allowance or fuel allowance; * Health and dental insurance; * Profit-sharing program (PLR); * Life insurance; * Breakfast and afternoon snack. **This position is open to persons with disabilities (PcDs).**

R. José Cândido Queirós, 231 - St. Central, Aparecida de Goiânia - GO, 74980-070, Brazil

Negotiable Salary

Indeed

Telesales Operator

**Description:** **Education:** High school diploma required **Age range:** Minimum 18 years old **Responsibilities:** Provide customer service to both new and existing customers, assisting them in selecting products best suited to their business needs; Present daily offers to customers, jointly analyzing with the Store Manager the possibility of differentiated negotiations based on the customer’s desired order volume, to ensure successful sales closure; Engage the Store Manager when specific or differentiated negotiations are required with the Commercial Department, informing them of the customer’s particular circumstances, as well as requested items and quantities; Prospect new customers by conducting research in a dedicated system (TOT), evaluating customer profiles, business types, and locations to define an outreach strategy; accompany the Store Manager on site visits if necessary, aiming to increase sales. Proven experience in sales, preferably in wholesale food distribution sales. Direct and telephone contact with customers for price negotiation, order processing, and delivery management. 2512160202201751644

R. José Cândido Queirós, 231 - St. Central, Aparecida de Goiânia - GO, 74980-070, Brazil

Negotiable Salary

Bilingual Quality and Diagnostic Coordinator (English and Portuguese)648454736977951210

Indeed

Bilingual Quality and Diagnostic Coordinator (English and Portuguese)

Description: * Experience as a PL or SR Quality Analyst; * Call Center industry experience preferred. * Completed undergraduate degree in Administration, Engineering, Economics, or related fields; * Coursework in Process Management: * Preferred Courses: * Introduction to BPM; * Current State Assessment (As-Is); * Future State Modeling (Should-Be and To-Be); * Methods and Techniques for Organizational Change Management; * Business Process Automation; * Advanced knowledge of Methods and Techniques for Organizational Change Management; * Advanced knowledge of Flowcharts; * Advanced proficiency in Microsoft Office Suite; * Advanced English proficiency. * Behavioral Skills: * People Management; * Organization and Planning; * Negotiation; * Interpersonal Relationships; * Problem Analysis and Resolution; * Systems Thinking; * Proactivity; * Communication. * Prepare and submit the productivity monitoring dashboard report generated by Supervisors; * Submit calibration reports to Operations Analysts and Supervisors; * Conduct meetings with Operations Analysts to align on key performance indicators (KPIs) to be tracked and develop the monthly action plan; * Define monitoring and calibration target volumes; * Conduct meetings with the monitoring team to align activities and targets; * Identify underperforming agents and refer them to the monitoring team, ensuring follow-up; * Attend calibration meetings with Monitors and Supervisors to adjust monitoring scores; * Prepare consolidated area KPI reports for management meetings; * Provide feedback to the monitoring team; * Perform other duties related to this role. 2512170202551922911

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Commercial Assistant – Contract and Billing Management648454721468181211

Indeed

Commercial Assistant – Contract and Billing Management

If you enjoy a dynamic routine, this opportunity is for you! The Commercial Team plays a key role across three core areas: Commercial Back Office, Sales, Post-Sales, and Partner Management. We are committed to driving and supporting sales, delivering exceptional service to customers, partners, and the Mapah team, while also collaborating closely with our partners. **Responsibilities and Duties** * Support for Contract and Billing Management; * Contract entry and control in ERP/CRM systems; * Invoice and bill issuance, adjustment, and control; * Preparation and monitoring of billing reports; * Customer support and coordination with internal departments; * Organization of contractual and fiscal documents; * Support for other departmental routines. **Requirements and Qualifications** * Bachelor’s degree in Business Administration or related fields; * Experience with sales contracts, billing processes, and invoice analysis and retention; * Employment type: CLT (Consolidation of Labor Laws); * Intermediate proficiency in Microsoft Office suite; * Strong prioritization and organizational skills; * Excellent written communication and interpersonal skills; * Availability for immediate start. **Additional Information** Profit-sharing program; Corporate University; Flexible Benefits Program; Health Insurance; Dental Insurance; Life Insurance; Career Development Plan; Total Pass transportation benefit; Personal Day Off. **Are You Ready to Grow with Mapah?** Our team consists of specialists who go beyond accounting, consulting, and auditing. We are strategists focused on organizing and simplifying financial, accounting, corporate, and tax processes—enabling companies to grow securely and efficiently. With over 25 years of experience and a proprietary methodology, we help businesses nationwide overcome challenges and make more informed decisions. Our multidisciplinary team works collaboratively and integrally to deliver effective, customized solutions. Want to learn more about how we can transform your company’s management? Visit: https://www.mapah.com.br **If you wish to join this team, here are our core pillars:** We drive business growth through strategy and innovation. Our team embraces challenges and delivers impactful, differentiating solutions. We focus on organization and efficiency, enabling managers to concentrate on what truly matters. Here, we grow together. Will you join us?

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Call Center Hours: 10:00 AM to 4:15 PM648454709164811212

Indeed

Call Center Hours: 10:00 AM to 4:15 PM

We are a fiber-optic internet company operating in Goiás. We offer a variety of internet plans, a free benefits club, a multifunctional app, and access to streaming services. The company believes that connectivity is a way to bring people and experiences closer together. Join our team! We seek engaged, collaborative, and passionate professionals. We value individuals who communicate enthusiastically, drive teams forward, and lead with an owner’s mindset. We are continuously evolving, refining our strategies to grow even further. Therefore, we seek results-oriented specialists focused on professional success. If you identify with this challenge. **Responsibilities and Duties** The Call Center Assistant is responsible for handling telephone customer service and providing technical support to maintain our fiber-optic internet services. This role involves both proactive and reactive customer contact, presenting solutions, clarifying doubts, and guiding customers through support processes. ### **Key Responsibilities:** **Customer Service:** Respond to customer inquiries and resolve issues via telephone, chat, or email. **Technical Support:** Diagnose and provide guidance regarding internet connection issues. **Ticket Registration:** Update interaction history in the system. **Process Follow-up:** Ensure timely implementation of solutions. **Ongoing Feedback:** Suggest improvements to enhance service quality and customer satisfaction. **Professional Development:** Meet company-established goals and maintain high service standards; **Teamwork:** Collaborate with the team to improve customer support and service strategies. **Requirements and Qualifications** ### **Requirements:** Completed high school education; Experience in communications is a plus; Strong communication skills; Familiarity with digital tools; Proactivity, resilience, and results orientation. ### **Preferred Qualifications:** Experience in the telecommunications sector; Knowledge of computer systems; Proficiency in typing and communication. **Additional Information** BRL 1,615.32 + commissions; Monday to Friday, with weekend shift schedules. Life insurance; Opportunities for learning and professional development. We are a fiber-optic internet company operating in Goiás. We offer a variety of internet plans, a free benefits club, a multifunctional app, and access to streaming services. The company believes that connectivity is a way to bring people and experiences closer together. At Opyt, we seek engaged, collaborative, and passionate professionals. We value individuals who communicate enthusiastically, drive teams forward, and lead with an owner’s mindset. We are continuously evolving, refining our strategies to grow even further. Therefore, we seek results-oriented specialists focused on professional success. If you identify with this challenge, join Opyt. Connect your talent to new opportunities and grow with us!

R. José de Arimatéia e Silva, 157, Inhumas - GO, 75400-000, Brazil

R$1,615/month

Call Center Hours: 8:00 AM to 2:15 PM648454705532191213

Indeed

Call Center Hours: 8:00 AM to 2:15 PM

We are a fiber-optic internet company operating in Goiás. We offer a variety of internet plans, a free benefits club, a multifunctional app, and access to streaming services. The company believes that connectivity is a way to bring people and experiences closer together. Join our team! We seek engaged, collaborative, and passionate professionals. We value individuals who communicate enthusiastically, drive teams forward, and lead with an owner’s mindset. We are constantly evolving, refining our strategies to grow even further. Therefore, we seek results-oriented specialists committed to professional success. If you identify with this challenge, **Responsibilities and Duties** The Call Center Assistant is responsible for handling telephone customer service and providing technical support to maintain our fiber-optic internet services. This role involves both proactive and reactive customer interaction—presenting solutions, clarifying doubts, and guiding customers through support processes. ### **Key Responsibilities:** **Customer Service:** Respond to customer inquiries and resolve issues via phone, chat, or email. **Technical Support:** Diagnose and provide guidance on internet connection issues. **Incident Registration:** Update interaction history in the system. **Process Monitoring:** Ensure timely implementation of solutions. **Ongoing Feedback:** Suggest improvements to enhance customer service and satisfaction. **Continuous Improvement:** Meet company-established goals and maintain high service standards; **Teamwork:** Collaborate with the team to improve customer support and service strategies. **Requirements and Qualifications** ### **Requirements:** Completed high school education; Experience in communications is a plus; Strong communication skills; Familiarity with digital tools; Proactivity, resilience, and results orientation. ### **Preferred Qualifications:** Experience in the telecommunications sector; Computer literacy; Proficiency in typing and communication. **Additional Information** BRL 1,615.32 + commissions; Monday to Friday, with weekend shift rotations. Life insurance; Opportunities for learning and professional development. We are a fiber-optic internet company operating in Goiás. We offer a variety of internet plans, a free benefits club, a multifunctional app, and access to streaming services. The company believes that connectivity is a way to bring people and experiences closer together. At Opyt, we seek engaged, collaborative, and passionate professionals. We value individuals who communicate enthusiastically, drive teams forward, and lead with an owner’s mindset. We are constantly evolving, refining our strategies to grow even further. Therefore, we seek results-oriented specialists committed to professional success. If you identify with this challenge, join Opyt. Connect your talent to new opportunities and grow with us!

R. José de Arimatéia e Silva, 157, Inhumas - GO, 75400-000, Brazil

R$1,615/month

Indeed

Contract Assistant

**On Our Team**, you will be the essential support for organizing and accelerating our Contracts area. Your role is to ensure contracts are in order and that the payment process starts correctly: signed contracts, properly archived, and invoices entered into the system. You will manage the administrative foundation so that our project management proceeds securely. **Your Key Deliverables:** * **Invoice Entry:** Enter invoices into the ERP system, ensuring correct linkage to the corresponding contract/purchase order to trigger the payment process. * **Signature Tracking:** Manage the collection process for signatures (digital and physical) from management and suppliers, ensuring prompt formalization. * **Organization and Archiving:** Maintain impeccable organization of both physical and digital contracts, ensuring easy access and traceability. * **System Registration:** Enter and keep contract and amendment data up to date in the ERP system (validity periods, amounts, suppliers). * **Document Screening:** Request and verify basic supplier documents (Certificates of Negative Debt, registration documents) for new contracts. **Required Qualifications:** * Completed high school education. Bachelor’s degree in Administration, Law, or related fields currently pursued is desirable. * Prior experience in administrative routines and data entry into systems. * Solid Excel skills and proficiency with computerized systems (ERP). * Highly organized, detail-oriented, and deadline-focused profile.

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

Procurement Assistant

Job Opening: Procurement Assistant About the Opportunity * * We are seeking a dynamic, organized Procurement Assistant with strong interpersonal skills to directly handle the sourcing and qualification of new service providers (contractors). * You will be responsible for ensuring that the entire supply chain aligns with operational needs, guaranteeing quality, agility, and documentary compliance. * This is a key position within Contel—ideal for individuals who enjoy challenges, autonomy, and growth within an expanding company. Key Responsibilities: * Conduct search, prospecting, and sourcing of new service providers (contractors). * Execute document analysis and verification processes for qualification. * Support the procurement team across the full purchasing workflow, ensuring compliance and adherence to deadlines. * Perform data entry and registration in the ERP system (Sienge – preferred). * Maintain ongoing relationships with partners, ensuring up-to-date and compliant documentation. * Assist in monitoring outsourced construction project requirements. Required Qualifications: * Proficiency in Excel * Knowledge of procurement workflows * Supplier sourcing and negotiation techniques * Organizational skills, strong communication, sense of urgency, and interpersonal ability * * Preferred Qualifications: * Familiarity with the Sienge system * Experience in engineering, construction, or telecommunications sectors * Advanced Excel proficiency What We Offer * Salary: BRL 1,821.00 * Attendance bonus: 10% * Meal allowance: BRL 500.00 (Sodexo) * Unimed health plan (50% employer-paid) * Dental plan * Birthday Day Off * Transportation allowance or fuel subsidy: BRL 189.20 * Location: Aparecida de Goiânia – GO * Working hours: 8:00 AM–6:00 PM, Monday to Friday * Employment type: Full-time CLT (in-person) Job Type: Full-time CLT Compensation: Starting at BRL 1,821.00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Education assistance * Life insurance * Meal allowance * Transportation allowance

R. José Cândido Queirós, 231 - St. Central, Aparecida de Goiânia - GO, 74980-070, Brazil

R$1,821/month

Indeed

Commercial Assistant

**Salary:** R$1,822.14 **Working hours:** Monday to Friday, from 8 a.m. to 6 p.m., and Saturday, from 8 a.m. to 12 p.m. **Job mission:** Responsible for identifying and acquiring properties in the market, ensuring the quality and growth of the company’s portfolio. Deliver strategic and human-centered service, guaranteeing customer satisfaction and negotiation efficiency. * **Property prospecting:** Identify and prospect properties available for sale or lease through market research and digital tools. Visit properties to assess their condition and market potential. * **Analysis and documentation:** Conduct technical and documentary analysis of properties and advise owners on regularization requirements. * **Registration and promotion management:** Register properties in the company’s database with complete information and monitor property promotion across digital platforms. * **Customer service:** Provide pre-negotiation assistance by explaining processes and services offered, and follow up with customers post-negotiation to ensure satisfaction. * **Relationship building and retention:** Maintain regular contact with property owners, investors, and potential customers to strengthen relationships and identify opportunities. Build a network of strategic partners in the real estate market. * **Administrative tasks:** Manage administrative demands related to property acquisition, such as completing reports, updating internal systems, and document control. Monitor property acquisition performance indicators and propose process improvements.

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

R$1,822/month

Indeed

PARALEGAL ASSISTANT

JOB OPENING: PARALEGAL ASSISTANT **Setor Bueno – Goiânia/GO** **Monday to Friday | 8:00 AM to 6:00 PM | CLT Employment Contract** If you have experience in the **paralegal** field and are seeking professional growth within an organized, modern, and collaborative environment, this opportunity is for you! **YOUR MAIN RESPONSIBILITIES:** ✔ Assist with **company incorporation, amendments, and dissolution procedures** before relevant government authorities; ✔ Draft, organize, and manage **corporate documents**; ✔ Conduct **inquiries and track proceedings** at the Commercial Registry, Federal Revenue Service, and other competent agencies; ✔ Support the **updating of registrations, licenses, and records**; ✔ Maintain the **organization of physical and digital files**. **WHAT WE ARE LOOKING FOR:** ✔ Minimum of **6 months’ experience in paralegal or related fields**; ✔ Completed **high school education**, or currently pursuing a **university degree in Administration, Law, or related fields**; ✔ Organized, responsible profile with strong attention to detail. **WHAT WE OFFER:** **Flexible benefits allowance** of BRL 300.00 via flexible card; **Attendance bonus** of BRL 200.00; **Health and dental insurance**; **Birthday day off**; **Discounts with educational institutions**; Comprehensive infrastructure: **rest room, corporate library, and game room**. **Work location:** Setor Bueno **Immediate start** **Apply now and grow with us!** Employment type: Permanent CLT Salary: BRL 1,603.55 – BRL 2,000.00 per month Benefits: * Medical assistance * Dental assistance * Partnerships and commercial discounts * Meal allowance * Transportation allowance

R. A, 503 - St. Campinas, Goiânia - GO, 74523-010, Brazil

R$1,603-2,000/month

Indeed

Doorman

**Job Opening: Doorman** **Responsibilities:** * Control entry and exit of people and vehicles; * Attend to and guide visitors; * Record movements; * Support property security. **Requirements:** * Completed elementary education; * Attention to detail, professional demeanor, and responsibility; * Availability for shift work. **Preferred Qualifications:** * Experience as a doorman or access controller; * Experience in high-traffic companies. Employment Type: Full-time, Permanent CLT Salary: R$1,518.00 – R$2,352.70 per month Benefits: * Meal allowance * Transportation allowance

R. José Cândido Queirós, 231 - St. Central, Aparecida de Goiânia - GO, 74980-070, Brazil

R$1,518-2,352/month

Javascript Engineer - Remote, Latin America648441304838421219

Indeed

Javascript Engineer - Remote, Latin America

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting\-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast\-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high\-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ### **Responsibilities** * + Design, develop, and maintain scalable web and mobile applications using JavaScript and TypeScript. + Build robust backend services and APIs using NodeJS, NestJS, and similar technologies. + Develop responsive and intuitive user interfaces using ReactJS and mobile applications using React Native. + Writing and debugging SQL in PostgreSQL and/or MySQL. + Monitoring and troubleshooting of deployments to AWS infrastructure (EC2, Lambda, S3, RDS). + Leverage AI tools (e.g., GitHub Copilot, Cursor, Claude) to accelerate coding, write tests, and debug complex issues efficiently. + Collaborate with cross\-functional teams to define, design, and ship new features. + Write clean, maintainable, and efficient code while adhering to best practices and coding standards. + Participate in code reviews and troubleshooting software bugs. ### **Qualifications** * + Bachelor's or Master's degree in Computer Science or equivalent degree. + 4\+ years of professional experience in software engineering. + Strong proficiency in JavaScript (ES6\+) and TypeScript. + Extensive experience with ReactJS (Hooks, Redux/Context API) and React Native. + Solid experience with NodeJS and NestJS frameworks. + Proficiency with relational databases, specifically PostgreSQL and MySQL. + Hands\-on experience with AWS services. + Advanced/Fluent English proficiency (written and spoken) is a must. ### **Company Benefits** * + Competitive salary and bonuses, including performance\-based salary increases. + Generous paid\-time\-off policy + Flexible working hours + Work remotely + Continuing education, training, conferences + Company\-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. \#LI\-Remote

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Senior Performance Analyst648441254978581220

Indeed

Senior Performance Analyst

Job Description: * Bachelor's degree completed; * Experience in SLA management preferred; * Advanced proficiency in Microsoft Office Suite preferred; * Advanced proficiency in Microsoft Power BI preferred; * Advanced knowledge of outsourcing processes for call center services preferred; * Intermediate knowledge of strategy and guideline development preferred; * Intermediate knowledge of conflict delegation and resolution preferred; * Advanced knowledge of people management preferred; * Advanced knowledge of KPI analysis and interpretation, including financial impacts, preferred; * Intermediate knowledge of PDCA and COPC management models preferred; * Basic familiarity with standards and certifications preferred. Behavioral Competencies: * Conflict management * Results orientation * Leadership * Planning * Strategic vision * Define strategies, seeking best practices and solutions to optimize performance within your area and teams; * Provide recommendations and support decision-making aligned with business strategy and value creation for the company; * Analyze and monitor in-depth KPI execution and associated financial impacts; * Ensure and regularly validate results through KPI analysis; * Generate analytical KPIs and dashboards tracking resolution and operational efficiency KPIs; * Design and monitor a framework for tracking critical KPIs; * Generate inputs for PDCA and COPC cycles related to critical KPIs; * Execute and present sprint outcomes to managers; * Propose data cross-referencing to uncover analytical insights in critical cases; * Identify internal information sources within the company to enable cross-referencing and business analysis (propose new analyses); * Support implementation of new projects, aligning with organizational strategy and needs; * Analyze and address operational queries regarding procedural uncertainties, identifying appropriate resolutions; * Collaborate with your supervisor to assess technical feasibility of requested new features and services, verifying implementation potential; * Ensure your team has full proficiency in required tools and systems; * Guarantee SLA compliance for quality-related actions through consequence-balancing measures; * Perform other duties related to this role. 2512130202201616137

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

Commercial Manager

**Description:** The Commercial Manager strategically focuses on active prospecting and developing relationships with assignors, being responsible for generating new opportunities for the fund. Their role is to identify, map, and qualify companies with potential for fundraising via FIDC, managing commercial negotiations from the first contact through to the structured referral of the transaction to technical teams. They act in a consultative capacity with assignors, understanding funding needs, advising on transaction structures, and ensuring that originated opportunities align with the fund’s guidelines and regulatory requirements—collaborating closely with back-office teams. Unic Differentiators | Why work here Real space for growth, leadership, and career development; Active participation in building the business, working closely with strategy and decision-making; Autonomy to propose and execute initiatives, supported by direct access to leadership; Close interaction with senior leadership and multidisciplinary teams; Deliverables with visibility and recognition proportional to their impact; A professional, collaborative environment grounded in trust and accountability. Required Technical Knowledge Experience in active prospecting and origination in the B2B market; Experience managing the commercial pipeline (from lead to deal); Development of commercial proposals and presentations; Familiarity with structured credit products, FIDCs, or capital markets; Basic knowledge of credit analysis, documentation, and transaction formalization; Ability to interpret financial statements and basic indicators; Proficiency in tools such as CRM, Excel, and PowerPoint. Expected Behavioral Competencies Clear communication, consultative posture, and relationship-building skills; Proactive commercial profile, comfortable with prospecting and negotiation; Proactivity, resilience, and results orientation; Organization and discipline in pipeline and goal management; Analytical ability to understand the assignor’s business and propose solutions; Collaboration with technical teams to enable transactions. Expected Education and Background Bachelor’s degree in Administration, Economics, Engineering, Finance, or related fields; Courses or certifications in credit, B2B sales, financial products, or FIDCs are advantageous; 2–4 years of experience in commercial roles focused on origination/prospecting, especially within financial institutions, fintechs, or structured funds. Our Benefits Package Meal allowance 100% company-paid Bradesco Health Plan, with no co-payment. 100% company-paid Bradesco Dental Plan, with no co-payment. Wellhub (Gympass) Conexa Saúde (Viva Psychology) PLR – Profit-sharing and results-based bonus Family Support Allowance for employees with children up to 12 years old Birthday and children’s birthday day off Extended Maternity/Paternity Leave Free parking at the building. **Employment Type:** CLT Work schedule: Business hours, Monday to Friday Selection Process Steps Screening Personality assessment HR interview Manager interview Offer Hiring After offer approval, we begin the onboarding and integration process. It’s time to welcome a new Unicker! Our value proposition is alive! Just like Unic’s culture. More than attracting or retaining people, we aim to inspire careers. And we know this is only possible when there is authenticity, active listening, and room to grow. At Unic, you won’t just find a job—you’ll find a place to transform yourself and transform with us. 2512120202501916713

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Accounting and Tax Assistant (2)648441210129941222

Indeed

Accounting and Tax Assistant (2)

Description: Apply quickly via email: Requirements and qualifications: * Bachelor's degree in Accounting Sciences, or currently enrolled. * Experience in accounting entries, reconciliations, tax calculations, and ancillary tax declarations. * Intermediate proficiency in Microsoft Office. Desirable: * Familiarity with the Domínio system. Benefits: Dental plan, Birthday day-off, Life insurance, Transportation allowance or fuel subsidy of BRL 8.60, Educational partner programs, Pharmacy discounts, Health insurance, Employee referral program, Meal allowance of BRL 20.00, Mental health programs, Career development plan, SESC benefits. Work schedule: Monday to Friday, from 8:00 AM to 5:48 PM (1-hour break). Knowledge: Education: Bachelor’s degree — Administration, Accounting Sciences, Accounting — No preference. Behavioral skills: Communication, Cooperation, Interpersonal relationships, Responsibility, Ethics. 2512140202201290110

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Tax Accounting Assistant (1)648441210283551223

Indeed

Tax Accounting Assistant (1)

Description: Apply quickly via email: Requirements and qualifications: * Completed or currently pursuing a Bachelor’s degree in Accounting Sciences. * Experience in accounting entries, reconciliations, tax calculations, and ancillary tax declarations. * Intermediate proficiency in Microsoft Office Suite. Desirable: * Familiarity with the Domínio system. Benefits: Dental plan, Birthday day-off, Life insurance, Transportation allowance or fuel subsidy of R$ 8.60, Educational partner programs, Pharmacy discounts, Health insurance, Employee referral program, Meal allowance of R$ 20.00, Mental health programs, Career development plan, SESC benefits. Work schedule: Monday to Friday, from 8:00 AM to 5:48 PM (1-hour break). Knowledge: Education: Bachelor’s degree — Administration, Accounting Sciences, Accounting — field unrestricted. Behavioral skills: Communication, Cooperation, Interpersonal relationships, Responsibility, Ethics. 2512140202201290108

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Indeed

Sales Executive

We are looking for professionals with a sales closing profile! **Job Responsibilities:** Conduct in-person visits to clients according to a schedule previously defined by the Call Center. Act consultatively, presenting products and guiding clients to complete the sale. Responsibly adhere to daily schedule timings and commitments. **What We Offer:** Above-average remuneration + uncapped commission (real potential for high earnings!) Fuel allowance + toll reimbursement Accommodation R$ 1,500 commission supplement Medical insurance ️ Gympass **Minimum Education Requirement:** High School Diploma (Secondary Education)

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Planning and Performance Analyst648432678497301225

Indeed

Planning and Performance Analyst

Job Description: * Currently pursuing a bachelor's degree; * Prior experience in the call center industry is desirable; * Proficiency in Microsoft Office Suite is desirable; * Knowledge of time management is desirable; * Knowledge of negotiation techniques is desirable; * Strong analytical and diagnostic capabilities are desirable; * Familiarity with contact center or telecommunications business operations is desirable. Behavioral Competencies: * People Management; * Decision Making; * Flexibility; * Customer Focus; * Interpersonal Relationships; * Organization and Planning; * Results Orientation; * Strategic Vision. * Responsible for ensuring maximum operational efficiency, with emphasis on customer focus and achievement of established operational and business goals; * Manage vacation schedules for operations staff; * Monitor daily and consolidated individual agent performance indicators; * Analyze passive and active turnover rates by supervisor and coordinator; * Prepare daily and consolidated absenteeism reports; * Develop performance presentation materials for Operations and track related action items; * Consolidate campaign incentive awards; * Collaborate with operational and support departments to clarify doubts and align actions; * Analyze and critically evaluate indicator and process reports (to propose improvements); * Analyze First Contact Resolution (FCR), disconnection, and transfer indicators; * Support development of action plans for operational indicators; * Interface with Process, Project, and IT departments; * Test and validate projects, simulators, and new processes; * Monitor newly trained teams and their learning curves; * Maintain and update information regarding site operational systems; * Consolidate and monitor reasons for overdue protocols, service level, backlog, and productivity metrics; * Track variable compensation results and targets; * Monitor overtime hours, hour banks, and DDX (additional work days); * Collaborate with Internal Communications to execute events, campaigns, and prize distributions; * Manage training release/scheduling to ensure alignment with planned shift rosters; * Perform other duties related to this role. 2512110202491913009

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

Customer Experience Governance Coordinator648432676444171226

Indeed

Customer Experience Governance Coordinator

Description: * Experience as Process or Quality Coordinator and/or Supervisor; * Digital experience preferred; * Completed undergraduate degree; * Intermediate knowledge of Microsoft Office suite; * Knowledge of customer service operations: (Customer Care Center/Retention/Support/Sales/Ombudsman); * Knowledge of CX culture and processes; * Knowledge of customer experience metrics: Customer Success, User Experience, NPS, CSAT, and CES; * Knowledge of service metrics: Average Handling Time (AHT)/Average Speed of Answer (ASA), Quality, Net Satisfaction (NS), Repeat Calls, First Contact Resolution (FCR), etc.; * Knowledge of quality tools: PDCA, Pareto, Six Sigma, Ishikawa, 5 Whys, SWOT, etc.; * Knowledge of agile methodologies: Scrum, Kanban, etc. Behavioral Competencies: * People Management * Decision Making * Flexibility * Customer Focus * Interpersonal Relationships * Organization and Planning * Results Orientation * Strategic Vision * Lead the continuous improvement team, identifying opportunities across the customer service journey; * Lead the governance team responsible for controlling processes and managing administration and configuration of CX and Quality tools; * Lead the digital channels team, driving continuous improvement of the service journey and developing bots/workflows on text-based channels (WhatsApp, Facebook, Instagram, etc.); * Lead the CX program, expanding and sustaining initiatives that foster CX culture across Tahto’s customer service and support areas; * Lead the Control Center, ensuring proper escalation based on indicator results; * Perform other related duties. NOTE: This position is available in Goiânia and São Paulo 2512110202491913012

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary

HR/Personnel Department Assistant648432667397151227

Indeed

HR/Personnel Department Assistant

Job Responsibilities – HR/Personnel Department Assistant: **Job Description – HR/Personnel Department Assistant** **Position:** HR/Personnel Department Assistant **Department:** Personnel Department and Human Resources **Employment Type:** CLT (Consolidated Labor Laws) **Level:** Assistant **Job Summary** Responsible for personnel department routines and supporting human resources, ensuring organization, compliance, and high-quality service to Group employees. **Key Responsibilities** **Personnel Department:** * Support onboarding and offboarding processes. * Review and organize employee documentation. * Timekeeping, schedule, shift, and overtime bank management. * Inputting and verifying payroll items: overtime, absences, medical certificates, benefits, vacations, and terminations. * Purchasing transportation vouchers (VT) and meal vouchers (VA). * Monitoring ASOs (Occupational Health Certificates), periodic medical exams, and onboarding activities. * Maintaining updated files and systems. **Human Resources:** * Support recruitment and selection stages (screening, candidate contact, scheduling interviews). * Assist with onboarding of new employees. * Support training initiatives, internal communications, and organizational climate activities. * Provide support to employees and managers. **Requirements** * Prior experience in personnel department (DP) and/or HR routines. * Knowledge of labor legislation and administrative procedures. * Strong communication skills, organizational ability, and attention to detail. * Proficiency in Excel and HR management systems is a plus. **Behavioral Competencies** * Agility * Attention to detail * Confidentiality * Organization * Proactivity * Interpersonal skills Work location: **Allimentar Group/Subway and Caferia Café Completo**. Job type: Full-time CLT position Salary: R$1,999.00 – R$2,000.00 per month Benefits: * Meal voucher * Transportation voucher

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

R$1,999/month

Full Administrative Assistant648432656446751228

Indeed

Full Administrative Assistant

**REQUIREMENTS:** \- Completed or currently pursuing a bachelor’s degree in Administration, Accounting, or Logistics; \- Prior experience in administrative or procurement tasks for at least 1 year; \- Intermediate knowledge of Excel. **PREFERRED QUALIFICATIONS:** \- Familiarity with the Protheus (TOTVS) system. **RESPONSIBILITIES:** \- Perform procurement activities within the system, track purchase orders, deadlines, and approvals; \- Conduct internal purchases and expense control; \- Enter fiscal invoices (pre-invoice) into the system; \- Register and update customer information in the system; \- Request quotations from suppliers and negotiate deadlines and pricing when necessary; \- Maintain expense spreadsheets and monthly reports; \- Provide support to departments: branches, maintenance, warehouse, and administration. Employment type: Permanent CLT contract Salary: R$1,588.09 – R$2,747.99 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

R$1,588-2,747/month

Audiovisual Media Operator648419770814741229

Indeed

Audiovisual Media Operator

The Audiovisual Media Operator is responsible for operating audio and video equipment, ensuring high-quality transmission of audiovisual content. This professional collaborates in audiovisual productions, performing assembly, editing, and finalization of materials. Additionally, they must stay abreast of emerging technologies and market trends to contribute to innovation and quality in projects. * Operate audio and video equipment during recordings and live broadcasts. * Assemble and disassemble equipment required for audiovisual productions. * Assist in preparing sets, lighting, and other technical aspects of recordings. * Edit and finalize videos, applying effects, transitions, and other necessary resources. * Perform preventive maintenance on audio and video equipment. * Collaborate with the production team in script development and selection of technical resources. * Monitor audiovisual market trends and propose improvements to production processes. * Ensure the quality and integrity of produced materials, guaranteeing customer satisfaction. * Participate in training and capacity-building activities to enhance technical and creative skills. * Adhere to safety regulations and established procedures to ensure a safe working environment.

R. 19, 138 - St. Central, Goiânia - GO, 74030-090, Brazil

Negotiable Salary