Junior Microinformatics Analyst - Macaíba Unit

Description

Job Summary: Join the Field Service team to resolve software and hardware issues, provide user support, and maintain operational technology assets. Key Highlights: 1. Computer and peripheral maintenance, and software analysis. 2. User and network environment support, including domain environments. 3. Opportunity to assist with troubleshooting and IT supply control. If you enjoy solving software and hardware-related issues, join the Field Service team. **Responsibilities and Duties** * Computer and peripheral maintenance; full computer relocations; * Software analysis on company machines for customers; * User support; * Network environment support; * Domain environment support; * Troubleshooting assistance; * IT supply control; * On-site and remote user support; * Maintaining operational technology assets. **Requirements and Qualifications** **Mandatory:** * Basic networking knowledge; * Basic domain knowledge; * Basic telecommunications knowledge; * Technical English; * Prior experience in this role is a plus. **Additional Information** **This position requires IN-PERSON work.** **Salary** 1\.730 **Working Hours** From 12:12 PM to 10:00 PM **Work Schedule** 220 hours/month \| Rotating 5x2 schedule \- **Days Off:** Sunday, Saturday **Work Location:** Macaíba Unit **Powered by AI. Connected by People.** Atento has been a BPO industry leader for many years. Now, we’re taking it further—leading the Business Transformation Outsourcing (BTO) movement, a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful. If this purpose resonates with you, if you value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster connection and deliver real results. **Explore our other Career Portals too:** Atento Portal – for customer service roles (chat, voice, email, etc); Atento Digital Portal – for digital marketing and social media roles; Atento TI Portal – dedicated to technology professionals; Atento PAP Portal – for door-to-door sales/supervisor roles; Interfile – offering back-office and process management solutions; PCD Portal – exclusively for persons with disabilities. Tip: Keep your information always updated and complete, and aim to complete one application before starting another, agreed?