Description
Job Summary:
Finance professional responsible for account management, bank reconciliation, invoice issuance, reporting, and customer support in a multi-client BPO environment.
Key Highlights:
1. Multi-client management of Accounts Payable and Accounts Receivable.
2. Daily bank reconciliation and document management.
3. BPO system operation and financial automation.
**Key Responsibilities:**
* **Accounts Payable and Accounts Receivable Management (Multi\-client):** Schedule payments via banks (internet banking) and record accruals and settlements in various clients’ ERP systems simultaneously.
* **Daily Bank Reconciliation:** Import OFX files and reconcile bank transactions across multiple accounts and credit cards, ensuring the system balance precisely matches each client’s actual balance.
* **Document Management:** Request and organize fiscal documents and proof of payment submitted by clients (via Drive, e\-mail, or task management platforms), ensuring operational traceability.
* **Invoice Issuance:** Support issuance of Service or Product Invoices for clients in the portfolio, as required.
* **Reporting and Month-End Closing:** Assist with monthly closing by correctly categorizing expenses to generate reports such as Actual Cash Flow and preliminary DRE (Statement of Income).
* **Customer Support:** Serve as the first point of contact for simple operational inquiries from clients (e.g., \\"Where is bill X?\\", \\"Was payment Y scheduled?\\").
* **Pending Items Monitoring:** Monitor clients’ financial pending items daily, flagging insufficient balances or missing documents to prevent late fees and interest charges.
* **Technology Usage:** Operate common BPO-market systems (e.g., Conta Azul, Omie, Nibo, QuickBooks) and automation tools.
Requirements and Suggested Qualifications
**Hard Skills (Technical):**
* Basic knowledge of **Financial Mathematics** and fundamental accounting (Chart of Accounts, Cost Centers).
* Familiarity with **Excel/Google Sheets** (pivot tables, basic formulas).
* Proficiency with technology and ability to quickly learn new software (financial ERPs).
**Soft Skills (Behavioral):**
* **Extreme Organization:** Ability to manage multiple clients without mixing information.
* **Attention to Detail:** A single-digit error may compromise a client’s cash flow.
* **Discretion and Ethics:** Handling of confidential third-party data.
* **Clear Communication:** Ability to request documents from clients politely and effectively.
**Preferred Qualifications:**
* Prior experience in accounting firms or other BPO companies.
* Certifications for systems such as Conta Azul or Omie.