Job Summary: We are seeking a Monitoring Operator to serve clients, monitor CCTV systems, prepare reports, and open service orders (S.O.) in a dynamic environment. Key Highlights: 1. Join a team dedicated to innovation and excellence in security. 2. Opportunity to grow and stand out in a dynamic and collaborative environment. 3. A company that values talent, professional development, and real impact. **ABOUT US** **Join the New Line Team** and become part of a team committed to transforming the security sector through innovation and excellence. With over 30 years of experience, we are leaders in technological solutions such as **Monitored Alarm**, **Remote Concierge**, **Armed Security**, **Access Control**, **CCTV**, and **Vehicle Tracking**. At New Line, we value **talent** and **professional development**. We offer a dynamic and collaborative work environment where you will have the opportunity to grow and excel. We are continually seeking committed, creative professionals who are passionate about technology and security. **Why Work at New Line?** * **Innovation Culture:** We encourage new ideas and innovative solutions to improve our services and processes. * **Professional Development:** We offer training and continuous development programs to help you achieve your full potential. * **Collaborative Environment:** Work alongside a talented and dedicated team focused on achieving outstanding results. * **Competitive Benefits:** We provide an attractive benefits package including health insurance, meal vouchers, and more. * **Real Impact:** Be part of a company that truly makes a difference in people’s and businesses’ security. **Career Opportunities** We are constantly seeking new talents to join our team. If you are proactive, possess a team-oriented mindset, and wish to be part of a company that values **innovation** and **excellence**, join us! **Don’t miss the chance to join a team redefining security standards. Join the New Line team – Security Technology today!** **MONITORING OPERATOR** **JOB DESCRIPTION** We are looking for a **Monitoring Operator** to join our team. The professional will be responsible for serving clients, monitoring and supervising CCTV systems, preparing reports, and opening Service Orders (S.O.). If you are detail-oriented and seeking an opportunity in a dynamic environment, this position may be ideal for you! **RESPONSIBILITIES AND DUTIES** * Client service * CCTV system monitoring and supervision * Report preparation * Opening of Service Orders (S.O.) **REQUIREMENTS AND QUALIFICATIONS** * Experience in the security and monitoring sector is a plus; * Experience in client service; * Experience in call centers; * Completed high school education. **NOTE:** This is an **inclusive position**, and persons with disabilities (PwD) are welcome to apply to our selection process. **ADDITIONAL INFORMATION** Work schedule: **12x36 day or night shift** Meal allowance R$ 20.00 Free transit pass (comprising 8 trips per day) or fuel allowance R$ 180.00 Health and dental plan Life insurance Birthday day off Newborn baby kit for employees’ newborn children Gympass * Relocation support Study grant program Twygo platform with free courses and certificates Performance awards Career development plan