Description
We are seeking a dynamic and results-oriented professional to lead our operations. The primary objective is to manage the team, ensure excellence in customer service, and achieve established sales and performance targets while maintaining organizational efficiency and brand image.
\#\#\# \*\*Key Responsibilities\*\*
\* \*\*Team Management:\*\* Train and motivate team members, ensuring a productive work environment aligned with company values.
\* \*\*Sales Focus:\*\* Develop strategies to increase conversion rates, monitor performance indicators (KPIs), and propose promotional initiatives.
\* \*\*Customer Service:\*\* Oversee consumer experience, resolve conflicts, and ensure customer retention.
\* \*\*Operational Control:\*\* Manage inventory, handle cash reconciliation, organize store/unit layout, and report results to senior management.
\* \*\*Local Marketing:\*\* Support execution of campaigns and events to attract new customers.
\#\#\# \*\*Requirements and Qualifications\*\*
\* Prior leadership or management experience (preferably in retail or service industries).
\* Proficiency with digital tools (WhatsApp Business, Instagram, and management systems).
\* Excellent interpersonal communication and negotiation skills.
\* Proactive, organized profile with strategic vision.
Compensation: R$2\.750,00 \- R$3\.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site