Description
Job Summary:
A professional responsible for driving vehicles, providing customers with support regarding the use of services and accessories, and assisting in rental and fleet maintenance operations.
Key Highlights:
1. Customer service and support for the use of rented vehicles.
2. Assistance with vehicle logistics and rental processes.
3. Collaboration in fleet management and maintenance.
**Responsibilities and Duties**
-----------------------------------
* Responsible for driving and delivering the vehicle to the customer, providing support and information on the use of services, equipment, and accessories of the rented vehicle.
* Assist in driving the vehicle during pickup and return to the customer;
* Guide the customer during boarding and disembarking, assisting\-them with their belongings, equipment, and luggage;
* Instruct on the use of specific equipment and accessories of rented vehicles;
* Assist in transferring vehicles between branches, fuel stations, and other service providers;
* Assist in verifying and delivering vehicle documentation during rental processes;
* Assist in inspecting fleet vehicles, indicating availability/unavailability, and supporting vehicle dispatch for maintenance procedures;
* Assist in executing procedures for receiving new vehicles and all necessary steps to make them available for rental;
* Create, modify, replace, and close contracts in the system and/or ad hoc.
**Requirements and Qualifications**
------------------------------
* Completed High School education;
* Valid and permanent Brazilian driver's license (Category B);
* Proficiency in Microsoft Office Suite;
* Experience in customer service (retail experience is a plus).
**ADDITIONAL INFORMATION:**
* Availability to work on a 6-day-on/1-day-off schedule;
* Fixed salary \+ commission.
Minimum Education Level: High School (Secondary Education)