Description
Job Summary:
Manage and supervise daily restaurant operations, lead teams, control finances, and ensure customer satisfaction.
Key Highlights:
1. Team leadership and employee development
2. Strategic management for efficiency and profitability
3. Focus on service quality and customer satisfaction
**Description and Responsibilities:**
**Schedule:** Wednesday to Sunday
**Level:** Professional
**Employment Type:** Tenured \- CLT labor code
* Supervise daily restaurant operations, ensuring service quality and customer satisfaction.
* Manage the team, including hiring, training, and employee development.
* Develop and implement strategies to increase restaurant efficiency and profitability.
* Control food and beverage inventory, place orders, and manage suppliers.
* Develop and update the menu in collaboration with the kitchen team.
* Perform financial management, including cost control, budget preparation, and financial report analysis.
* Promote a safe and healthy work environment, adhering to hygiene and food safety standards.
* Address and resolve customer complaints, always seeking continuous service improvement.
* Plan and coordinate special events and promotions to attract new customers.
* Stay updated on industry trends and consumer preferences.
**Requirements:**
* Bachelor's degree in Business Administration, Gastronomy, or related fields.
* Experience in team management and restaurant operations.
* Knowledge of inventory control and financial management.
* Customer service and conflict resolution skills.
* Ability to work under pressure and in dynamic environments.
* Availability to work flexible hours, including weekends and holidays.
* **Preferred Qualifications:**
* Prior experience in high-end gastronomy restaurants.
* Familiarity with restaurant management systems.
* Fluency in foreign languages.
* Certifications in food and beverage management.
* Participation in leadership and team development courses.
**Benefits:**
No benefit specified