LOSS PREVENTION MANAGER

Description

Job Summary: The Loss Prevention Manager coordinates the team to protect company assets, preventing fraud and theft with attention and organization. Key Highlights: 1. Coordinate and supervise the loss prevention team 2. Develop strategies to minimize losses and fraud 3. Ensure customer service and asset security #### **About the position:** Ensuring that company assets are properly cared for and protected is fundamental to business success. The Loss Prevention Manager is responsible for coordinating all activities of the loss prevention team, guiding proper implementation of company procedures and standards. This professional must know how to approach customers and products at store entrances to prevent fraud or theft. It is essential to be attentive, careful, organized, and engaged to succeed in this role. #### **Main responsibilities:** * Coordinate and supervise the loss prevention team, ensuring compliance with company policies and procedures. * Develop strategies to minimize losses and fraud within the store. * Conduct preventive customer and product approaches at store entrances, safeguarding asset integrity. * Monitor key performance indicators related to loss prevention and propose continuous improvements. * Ensure customer service meets company standards, maintaining quality and security. * Deliver training and capacity-building sessions for the team, aligned with retail and loss prevention policies. * Ensure compliance with job-specific operational procedures and internal policies. #### **Mandatory requirements:** * Completed high school education. * Strong communication skills and leadership abilities. * Familiarity with the company’s retail and loss prevention policies. * Ability to strictly adhere to required operational procedures. #### **Desirable qualifications (preferred):** * Prior experience in loss prevention. * Knowledge of retail customer approach and security techniques. * Additional education in security, management, or related fields. #### **Benefits:** * Meal/food allowance; * Dental care; * Telemedicine; * Telepsychology; * Pregnancy monitoring; * Nutritional coaching; * Sports coaching; * Pharmacy discounts; * Life insurance; * Funeral assistance; * SESC partnership; * Benefits card; * Training and development through our corporate university \- Uniffato; * Career development; * Trainee Program; * Outstanding Employee Program