IT Support Analyst

Description

Job Summary: Opportunity to work in technical support within the technology field, providing remote assistance, diagnosis, and resolution of issues related to microcomputing and operating systems. Key Highlights: 1. Light, collaborative environment with growth opportunities 2. Remote support and troubleshooting for microcomputing 3. User and email configuration across various systems Education: Completed High School PCD: No Employment Type: CLT Benefits: Medical Assistance, Life Insurance, Meal Voucher, Food Voucher, Transportation Voucher Description: Opportunity with a TECHNOLOGY company located in the Velha neighborhood of Blumenau/SC. The company offers a light, collaborative environment full of opportunities for those eager to grow and learn. REQUIREMENTS: * Completed high school; communicative profile with strong problem-solving skills; * Experience in computer maintenance and technical support in corporate environments; * Experience in IT infrastructure, including application and printer installation and configuration. ADDITIONAL ASSETS: - Currently pursuing or having completed technical, undergraduate, or short-term courses in the field; - Experience with Windows, Mac, and Linux operating systems; * Knowledge of corporate Wi-Fi and Microsoft 365 environments (SharePoint, Teams, Exchange). RESPONSIBILITIES: * Remote customer support (via phone, messaging, and HelpDesk), diagnosing and resolving issues related to microcomputing, hardware, and operating systems (Windows, Mac, and Linux); * Configuration of new users in Active Directory and on workstations; creation and configuration of emails. IN-PERSON WORK SCHEDULE: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM. The company offers: Meal Voucher/Food Voucher, health plan, transportation voucher, life insurance, birthday day off, massage day, training and courses, and career development plan. COMPENSATION: To be negotiated. CLT employment. 2512100202181858060