Description
Job Summary:
ICA SELECT LTDA is seeking a Customer Support Assistant to contribute to a dynamic and collaborative work environment by handling calls, managing emails, and documenting issues.
Key Highlights:
1. Opportunity to contribute to a dynamic and collaborative work environment
2. Access to professional development training
3. Opportunity for career growth within the company
ICA SELECT LTDA is seeking a Customer Support Assistant to work at our headquarters. This position offers an opportunity to contribute to a dynamic and collaborative work environment.
**Responsibilities:**
* Answer customer phone calls;
* Manage support emails;
* Document problems and solutions;
* Collaborate with internal teams;
* Track issue resolution processes.
**Requirements:**
* Experience in customer service;
* Knowledge of support systems;
* Ability to communicate clearly and concisely;
* Organizational skills and attention to detail.
**Benefits:**
* We offer a collaborative work environment;
* You will have access to professional development training;
* Opportunity for career growth within the company.
ICA SELECT LTDA values diversity and seeks candidates who align with our mission of delivering high-quality support.
Minimum Education: High School Diploma (Secondary Education)