Customer Service Assistant

Description

Job Summary: Sales professional focused on customer service and offering financial products, working in a dynamic fashion retail environment. Key Highlights: 1. Customer service and sale of financial products 2. Affinity with fashion retail 3. Execution of installment credit operational processes When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are more than 30,000 possibility creators spread across the entire national territory, working across diverse areas to build **the Fashion that inspires Brazil.** **Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams—all operating together within an integrated business model ensuring we remain **unique** in the Brazilian market.** We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.** **Responsibilities and Duties** **The role’s challenges include:** Responsible for customer service and selling financial products. * Attending customers across all touchpoints; * Executing installment credit operational processes; * Offering the Riachuelo Card and financial products to all customers; * Understanding and striving to meet established targets. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed High School education; * Affinity with fashion retail; * Availability to work flexible hours, including weekends; * Prior experience in negotiation processes is desirable. **Additional Information** **What benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Totalpass * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit and results sharing **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are more than 30,000 possibility creators spread across the entire national territory, working across diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams—all operating together within an integrated business model ensuring we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**