Junior Negotiation Assistant

Description

Job Summary: We are seeking professionals to join our dynamic and innovative team, performing active/passive collection from delinquent condominium owners and negotiating payment terms. Key Highlights: 1. Join a team passionate about innovation and excellence. 2. Contribute to a market-leading company in the guaranteed condominium sector. 3. A dynamic, innovative, and collaborative work environment. At **Total Garantidora**, we specialize in the guaranteed condominium segment — we are a team passionate about innovation, excellence, and financial security. With over 12 years of experience, we have transformed condominium management by eliminating delinquency and advancing 100% of monthly collections, ensuring peace of mind and organizational efficiency for syndics and managers across Brazil. **Why choose Total Garantidora?** * **Continuous innovation:** We are always one step ahead, offering modern solutions and conveniences for condominium owners. * **Support for development:** We value our employees and continuously invest in their growth and professional advancement. * **Tangible impact:** Our financial solutions enable renovations, machinery acquisitions, and condominium improvements, delivering visible and lasting results. We are looking for professionals who wish to grow, contribute, and become part of a market-leading company. Build your career in a dynamic, innovative, and collaborative environment. **Join the Total Garantidora team and help\-us build a safer and more prosperous future for our clients and partners!** **Job Responsibilities:** * Perform active/passive collection from delinquent condominium owners; * Perform passive collection via WhatsApp from delinquent condominium owners; * Negotiate payment terms and issue bank slips (boletos); * Record negotiation information in the CRM; * Prepare reports on collections performed and existing arrears; * Monitor agreements and receivables. **Required Competencies:** * Experience with collection CRM systems * Experience with telephony/WhatsApp systems **Preferred Qualifications:** * Reside in São José or Greater Florianópolis. * Experience in condominium collections. **Education:** High school diploma and/or undergraduate studies in progress.