**Job Description:** Company located in Santo Amaro da Imperatriz is hiring an **Operational Supervisor** for **on-site** work. **Work Location:** Rua Santana, 5075 – Centro – Santo Amaro da Imperatriz **Working Hours:** Monday to Friday, from 8:12 AM to 6:00 PM. **Requirements:** * Completed or currently pursuing a bachelor's degree; * Proven experience in supervision, team leadership, or operations; * Strong verbal and written communication skills; * Ability to lead and manage people; * Organized, responsible, and proactive; * Basic computer literacy. **Job Responsibilities:** * Supervise and monitor the operational team; * Support employees during challenging customer interactions; * Intercept calls and handle customer service as needed; * Conduct individual monitoring sessions and provide feedback; * Prepare operational and performance reports; * Identify team training and development needs; * Ensure achievement of goals, adherence to processes, and service quality; * Perform other duties related to the role. **Benefits:** * Meal allowance; * Transportation allowance; * Life insurance. **Salary:** To be negotiated. Interested candidates should submit their resumes for review. **Location****Employment Type****Work Model** Santo Amaro da Imperatriz, SC, BR Full-time CLT On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
