High-Value Account Executive

Description

Job Summary: Work with high-value condominiums, prospecting customers and enhancing profitability and loyalty through Claro’s differentiated product experience. Key Highlights: 1. Work with high-value condominiums, focusing on sales and customer retention. 2. Accountability for sales metrics and portfolio quality. 3. Pursuit of innovative and sustainable solutions. **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Engage with high-value condominiums to prospect new customers for Claro products (fixed and mobile); * Enhance profitability for existing Claro customers by offering additional company services—especially mobile or service upgrades; * Foster loyalty and protect high-value condominium customers by delivering a market-differentiating experience; * Manage a pre-established portfolio of condominiums, assuming full responsibility for all sales, quality, and customer base metrics; * Maintain strong relationships with internal support, technical, and commercial teams; * Conduct on-site shifts at condominiums to boost sales and strengthen customer loyalty; * Provide emergency support for your condominium portfolio to resolve issues promptly; * Execute marketing initiatives within your condominium portfolio. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates genuine interest and curiosity about customers, their behaviors, and preferences to meet and exceed expectations; * Shows continuous commitment to learning, teaching, and developing, fostering a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business while balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Availability to work in Florianópolis; * Completed Bachelor’s degree in Business Administration, Marketing, Management, or related fields; * Proficiency in Microsoft Office suite; * Prior experience in commercial roles, business management, and customer relationship management. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and the most stable Wi-Fi network in the country, among many other recognitions. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over five years—achieving 1.2 million ported lines in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** services (Claro Pay), and much more! We have **aerospace** presence (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future—combining services with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the future together!