Junior Support Analyst

Description

Job Summary: Level 1 Support Analyst to work at a technology company, monitoring databases and ensuring solution quality. Key Highlights: 1. Proactive Level 1 support and database monitoring for clients 2. Development of relationship management and electronic negotiation solutions 3. Collaborating to achieve positive outcomes for the technology team At Paradigma Business Solutions, we have been specialists in developing relationship management and electronic negotiation solutions for 27 years, operating the largest base of electronic procurement portals in Brazil, and we are seeking new talents! Do you enjoy seeing your work applied directly to business outcomes and contributing to positive results for your team? Then join us as a PARADIGMO! **Responsibilities and Duties:** You will be responsible for providing Level 1 support to clients and proactively monitoring databases to identify potential inconsistencies. **Requirements and Qualifications:** Currently pursuing a higher education degree in Technology; Previous experience as a Support Analyst; Previous experience working at technology companies; Residence in Florianópolis/SC; Knowledge of the Energy market is a plus. **Benefits:** Meal/Voucher Allowance; Health insurance plan with no co-payment; Dental insurance plan with no co-payment; Scholarship Program; Workplace Gymnastics; Birthday Day-Off; Referral Bonus for successful hires; Happy Friday; Connectivity Allowance; Fresh fruit provided during the day; Free parking; Tickets for Paradigma Cine Arte;