Description: We are seeking a professional who identifies with our purpose and possesses the following qualifications: * Organizational Values: Discipline that strengthens us, Safety in every action, Gratitude that connects us, Vibrancy that inspires. * Technical Skills: Clear communication, friendliness, and proactivity in customer interaction. * Behavioral Skills: Organization, lightness in public interaction, and focus on operational fluidity. * Knowledge: Completed High School education; interest in customer service, hospitality, and customer delight; proficiency in conversational skills in other languages is a plus. * Desired Experience: Experience in restaurant reception or customer service is a plus. As a Hostess at Grupo FIT, you will be the primary link between our customers and the gastronomic experience we offer. Your main responsibilities and duties include: Reception and Welcoming * Greet customers warmly and energetically, ensuring a light and welcoming arrival. * Manage the waiting line efficiently and attentively. * Escort customers to their tables, ensuring order and flow within the dining room. * Provide initial information about the menu and restaurant operations. Flow Management * Monitor table occupancy and communicate status updates to leadership. * Coordinate closely with servers and waitstaff to ensure smooth service pacing. * Observe and address customer needs during the first minutes of their experience. Operational Support * Support promotional activities, activations, and special events with professionalism and clarity. * Maintain a clean, organized reception area aligned with FIT’s presentation standards. * Alert leadership to any inconsistencies in customer flow or journey. 2512220202491879671